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WooPayments

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EU Regulations | Manual Capture | Status: On Hold vs. Processing

Hi Team

WooPayments.
To Comply with EU Regulations regarding not to capture payment before a order i sent, we need to use Manual Capture in the EU.
When using Manual Capture, then the “real” capture in WooCommerce happens on Order Status “Complete”.

But when WooPayments process a Manual Capture, it puts the Order Status in “On Hold” wich sends a wrong order confirmation to the end customer. (“awaiting payment”, even when the money is already reserved at the credit card)

Feature Request: When “Manual Capture” is selected, choose between what Order Status i sent to WooCommerce “On Hold” or “Processing” (This is an option already implemented in most European Payment Gateways)

Thanks

Best Regards
Henrik

Author

hejee29252556f6

Current Status

Open

Last updated: June 5, 2026

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