PayPal Enterprise | Site Banner Q3 2026

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Allow custom roles to access WooCommerce/WooPayments Mobile Tap to Pay

We use WooPayments Tap to Pay at in-person events to sell raffle tickets and accept event payments. The WooCommerce mobile app currently only allows users with the built-in administrator or shop_manager roles to log in. We tested creating a custom role with identical WooCommerce capabilities, but the app rejects it because it checks the role slug rather than the user’s capabilities.

We’d like administrators to be able to designate one or more custom roles (for example, “Cashier” or “Event Sales”) that are permitted to use the mobile app. This would allow volunteers to safely accept in-person payments without granting them the broader privileges associated with the Shop Manager role.

This feature would benefit nonprofits, clubs, churches, schools, community organizations, and businesses that use temporary volunteers or seasonal staff for in-person sales.
Thanks,
Tom

Author

tgreedit

Current Status

Open

Last updated: July 12, 2026

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