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Neuralab

Zagreb + New York (we have two teams)

We are a team of designers, engineers and product makers with a focus on custom crafted eCommerce projects (since 2008.)

Featured Work

BIPA

BIPA is one of the largest health and beauty retail chains in Europe.
Its core business philosophy is evident in the original name “BILLIG PARFÜMERIE” (meaning “favorable perfumery”).

Their extensive range of perfume, eau de cologne, and eau de toilette brands for him and her makes them a popular destination for Croatian shoppers.
“Our job was to create a modular and highly customizable eCommerce platform devoted to perfumes.”

Neuralab, WooExperts based in New York and Zagreb, designed this powerful, classy site with a mobile-first approach, creating a seamless and consistent experience across any device.

“Our job was to create a modular and highly customizable eCommerce platform devoted to perfumes,” explains Krešimir Končić, Neuralab CEO.
“One of our priorities was the improvement and optimization of the mobile experience.”

He and his team set out to showcase BIPA’s extensive perfume collection as “the best ratio of high-quality brands and budget prices…for its customers.
A custom landing page with a selection of fourteen different modules was created for this purpose, with special attention paid to ensuring they remained customizable and user-friendly for BIPA staff.

This landing page is also a link between the site’s blog and eCommerce catalog. Each perfume is presented alongside its particular essence notes in an approachable, minimalistic way.

Color was an important part of bringing the site to life, with Krešimir’s team using anthracite gray, magenta, and white extensively across the board as their primary colors. This choice was no accident.

“This color palette gives the impression of tenderness, breathability, elegance, and modernism. It also complements categories such as floral perfumes, aromatic perfumes, oriental fragrances, and refreshing scents.”

Pagoda Classics

Pagoda Classics is a Croatia-based company specializing in high-level, detailed classic car restoration.

They’ve become a synonym for passion, individualism, and perfection with more than 25 years of experience. Over 150 renovated classic vehicles have passed through their workshop in facility situated in Adamovec during this time – from brands such as Mercedes-Benz, Porsche, Alfa Romeo, Ferrari, and Lamborghini.

Founder, Karlo Beštak, is a third generation automobile enthusiast who has surrounded himself with a team of qualified, skilled experts with a shared passion for perfection.

They are devoted to fulfilling customers’ highest expectations when restoring these classic cars to better-than-new condition.

“We see ourselves as keepers of the car’s heritage. We prolong its life, revive its value, and clarify your path to the full driving satisfaction. That’s our ultimate achievement” says Karlo.

WooExperts, Neuralab, were brought on board to convey this message of passion and perfection to the world, creating the best possible online experience for Pagoda Classic’s clientele in the process.

Their solution pairs WooCommerce with custom-made photo & hi-res video content, advanced eCommerce filtering, sorting, and search – a classy and highly interactive car catalog.

Customers can also book appointments, order car parts, or chat with Pagoda representatives You can scan the whole interactive experience on Pagoda visual showcase section.

“Neuralab’s casual approach, punctual delivery, and honest project leadership have all contributed significantly to our satisfaction.”
– Pagoda Classics

OTRUSA

OTRUSA is a global wholesaler and retailer of OTR, farm, and TBR tires.

Based in Brooklyn, NY, OTRUSA has been a trusted wholesale supplier to tire dealers, logistic companies, mining operations, and construction companies worldwide for more than 20 years.

The company offers an enterprise-grade, membership-based, B2B shopping experience—customers are able to browse over 4,000 products by size, price, brand, speed rating, as well as 30+ other filters.

OTRUSA.com stocks all major brands, working alongside manufacturers to produce their own lines of OTR, high-speed crane, and industrial tires. They are also the exclusive United States distributor for Tiron, a top-tier OTR manufacturer in South Korea.

Committed to environmentally-conscious initiatives, OTRUSA have proudly introduced the industry’s premier remold loader tire. Their Grünload line utilizes the most advanced methods of retreading available, maximizing the re-use of materials and extended life of tires.

“[We] used to work with another web design company that had set templates we had to choose from. Neuralab can customize everything, and they see every project differently. Instead of making our site look like everyone else’s, they’ve adapted to our strategy.”
– OTRUSA

The design strategy for the updated OTRUSA online store was based on a BM/BD pattern (Browse On Mobile / Buy On Desktop). In addition, each B2B member on the site has its own pricing structure, catalog availability, and discount scope.

As a result, there has been a 33% rise on unique purchases, an 80% boost in the number of eCommerce transactions, plus a whopping 109% increase on sessions with transactions.

Learn Practice Communicate

Learn Practice Communicate (LPC) is the first e-learning platfrom in Croatia, offering an innovative and rich learning experience.

Personal, yet universal; upon login, users enter a custom-made universe of knowledge, and are free to explore a wide range of learning opportunities. Users learn bite-size lessons and practice what they’ve learned via nine different types of quizzes and tests. These interactive activities include questions, images, and audio recordings linked together to help gain – and retain – knowledge.

Over the past 20 years, HalPet has been a go-to place for business education in Croatia and its neighboring countries. Their mission: to create new learning trends and provide a high level of expertise and innovation. The result is a redefined e-learning concept – Learn Practice Communicate (LPC) online.

Current users of the platform are banks, utility companies, and large enterprises utilizing the power of online learning, connected with WooCommerce for processing their course orders and membership levels. Approximately 5,000 users visit Learn Practice Communicate daily to learn new things – transition from one lesson to another is smooth and seamless.

Learning doesn’t need to be something that has to be “added to our schedule”. With LPC online, learning is fun and most importantly, brings lasting results.

HSM360

In their quarter of a century existence, HSM has discovered that being different is the key to success. Since 1990 they are specialized in the distribution of software and hardware solutions and their integration in the company’s’ business environment. In 2016 HSM decided to go down eCommerce lane.Building a webshop for them was quite a challenge. We had to cleverly sort and present 4000+ products via 100+ search filters. And we did it with 4 distinctive elements:

Wizard

Massive product catalog is always a challenge to filter and sort. Our interactive solution came in the form of a 2 step wizard where users first choose their own role and then their type of product usage. With these interactivities, we can reduce several thousands of products to just 20 or 30 of most important ones. Instant buying for all sorts of users!

Business segments

Main product segments in HSM are integrated throughout all of the content on HSM360 portal. Additionally, all of the segments are color coded making it really easy for users to find and buy products from their segment of choice (whether it’s software, projectors, video equipment or custom consulting). All of the product segments join products with their connected blog posts and articles.

News section

HSM shares knowledge in every way they can. Conferences, seminars, workshops and various events need a special section on their web portal. Main Hero unit on the homepage is tightly connected to automated news carousel making news and activities extremely visible and easy to consume.

Responsive

Modern eCommerce needs to take every possible user device into consideration. The portal is adaptive for any user screen, device or orientation with special care taken for large HD screens. The thing is that HSM market is geared towards creative individuals who stroll through the shop on their smartphones, but finish their buying on retina displays!

Wow Junkie: Lifestyle e-store

Wow Junkie is a unique eCommerce experience, offering exclusive products and brands to its users in the most adaptive and useful way. This site is not only a shop. It’s a gathering of enthusiasts that leverage latest beauty trends to give their users useful buying advice and tips’n’tricks on choosing the right product selection. Community is the real “Wow effect” here as you will get immersed into various content topics, comments and featured brands that you can talk about. Just let your make-up creativity flow from it.

HalPet business education web shop

Halpet is a learning management system (LMS) which helps organizations improve their business skills by providing more than 1000 educational programs online. Their distinctive approach , expertise and high-quality education resulted in successful cooperation with more than 400 businesses and more than 30,000 users.

About

Show us your online idea and we'll make sure people will use it and love it! Whether it’s a mobile eCommerce experience, multi-vendor marketplace or a new virtual products platform, you’ll get award winning design, modern technology and 24/7 support all along our journey.

Neuralab chaperones clients throughout the entire process of designing and programming their eCommerce solutions. We strive to create a unique User eXperience (UX) and we completely engineer the solution to suit your Customer eXperience (CX) needs.

Our team even takes care of all consulting, project management, server hosting and maintenance aspects of eCommerce business. In addition, all of our projects include ISO 27001 security certification and audit.

In order to grant our clients full ownership of their project and all of its private data, we only use Open Source technologies such as WordPress and WooCommerce. In addition, we’re WordPress VIP official partner, Mailchimp / Google certified and a Platinum WooCommerce experts since the early days of WordPress.

Our process has been proven with over 100 clients and more than 150 projects.This was also recognized by Clutch, so in 2021. we got awarded with the title of the best WooCommerce agency in the world.

Services Offered

A gentle introduction

Neuralab is organized into three tightly integrated teams: design > development > content.

Our core focus is building complex eCommerce and web projects on top of opensource frameworks. And in that way, we can architect any imaginable web application that suits your organization's needs.

Design (CX / UX / UI)

We build custom web applications with full involvement from our clients, starting with the initial consultation all the way to delivery. Our design process starts with a series of workshops, UX sessions and wire-framings. What follows is the customization of User eXperiences according to your products, services, and target audience. The outcome is an intuitive user interface that captures attention and increases your sales.

Development

Our engineering team writes complex, but lightweight code to create meaningful and responsive applications which reduce maintenance costs and increase efficiency. Neuralab workflow incorporates all the latest functionalities and features in order to create an easy-to-manage web or eCommerce experience that reflects your product.

Content

Form follows function so it is vital to take your content efforts seriously. Specialized in copy-writing and excelling in video production, we create content that drives traffic. Most importantly, we explain your service or product to a wide audience in a simple and understandable way.

Testimonials

"I only have good things to say about their work. The team’s respect for all deadlines, helpful suggestions, and personal investment contributed to the engagement’s success." ... Neuralab built an entertainment web platform from scratch, creating mobile-purchase and Facebook connections as well as multimedia content for local users and providing strategic Google-search placement... Complete testimonial available here > https://clutch.co/profile/neuralab?page=2#review-177118

"Neuralab was able to execute the project on a tight schedule, and there were no delays on their side. Their quick working style enabled them to complete tasks ahead of time." ... Neuralab designed and then custom-developed a WooCommerce website that features niche perfume. The marketplace has allowed internal stakeholders to successfully position themselves in the market... Complete testimonial available here > https://clutch.co/profile/neuralab#review-1246959

"They were agile. They were open to questions and improved their project management process over the course of the engagement." ... Neuralab worked from existing sketches to design and develop a WordPress website. They also handled the deployment and suggested a hosting partner. The team's professionalism and ability to deliver also set them apart... Complete testimonial available here > https://clutch.co/profile/neuralab#review-1528367

"Neuralab was a good coach in terms of what to expect, what to do, and how to deliver information to them." ... Neuralab migrated a legacy CMS to a WordPress platform, defining the site's structure and UX along the way. The site featured single sign-on and mobile accessibility. It is highly accessible, requires fewer resources to manage, and works well on mobile devices... Complete testimonial available here > https://clutch.co/profile/neuralab#review-1239594

“Neuralab has worked for a number of respectable companies and this is reflected in their output. The site has become quite popular with a few thousand visits every month.” ... Neuralab built a national portal for energy efficiency with the challenge of providing information to a widely varied audience. The site was built to provide flexibility for autonomous changes in the future. The team demonstrated maturity and professionalism combined with clear and consistent communication... Complete testimonial available here > https://clutch.co/profile/neuralab?page=1#review-180235

"I’ve had a great experience with Neuralab — they’ve helped me in multiple ways. They’re willing to put in the extra effort and help keep up with the newest technologies." ... Neuralab has developed several customized CMSs for managing channel offerings online. They provide hosting as well and continue to work on product updates. Neuralab’s work has helped improve digital presence over the years, bringing Facebook likes from 9,000 to over 80,000... Complete testimonial available here > https://clutch.co/profile/neuralab?page=2#review-174793

"When a problem comes, they don’t call and tell us we have a problem. They call us with a solution." ... Neuralab built a website on a CMS and a mobile app for a flood protection systems company. They offered multiple designs and iterations for each. They also created a video, and a web app is underway. Their experience and professionalism stand out... Complete testimonial available here > https://clutch.co/profile/neuralab#review-1222338

“Neuralab’s team is very good at what they do, and they’ve given us the best possible solutions.” ... Neuralab developed an integrated e-commerce platform that promoted two cosmetic brands. The team also helped with Google Ad Words and video production. They continue to optimize the web shop. The new platform has dramatically improved the e-commerce segment of the business, which is not surprising given Neuralab’s expertise... Complete testimonial available here > https://clutch.co/profile/neuralab?page=2#review-174877

“I’m so happy with them. I’d do everything the same. The team regularly went above and beyond to ensure a successful partnership.” ... Neuralab conducted the programming and development needed to integrate payment apps. Recently launching a plug-in, they continue to support projects and plan to complete more versions. Neuralab offered valuable advice, resulting in a top-notch product... Complete testimonial available here > https://clutch.co/profile/neuralab#review-1529501

"They were accessible. When I needed to speed things up, I could reach them any time of the day and they would respond." ... Neuralab helped develop 2 web apps designed to incorporate gamification into political education for youth. They also assisted in other engagement strategies, like video production and live streaming... Complete testimonial available here > https://clutch.co/profile/neuralab?page=2#review-179218

"Neuralab was always capable of transforming a simple business collaboration into a relationship." ... Neuralab partnered with a communications and marketing agency on various projects to improve service to customers. The team worked on both web design and development initiatives. They provided accurate budget and schedule estimations and are experts in their field, making them ideal long-term partners... Complete testimonial available here > https://clutch.co/profile/neuralab?page=1#review-183682

“Neuralab’s team is creative and ready for challenges—they are constantly learning, developing, and growing.” ... Neuralab built an e-learning platform that focuses on business skills training. The team also helped with branding and website development. They still assist with customer support and system maintenance. The team is also patient, flexible, and open to feedback... Complete testimonial available here > https://clutch.co/profile/neuralab?page=1#review-205148

“From the beginning, Neuralab understood what we needed. Their creativity and out-of-the-box thinking were noteworthy” ... Neuralab designed and developed a WordPress portal for an audiovisual institution that promotes Croatia as a filming destination. The site showcases past projects as well as the benefits of production filming in Croatia. Timely and communicative, Neuralab helped the client understand and learn the process of creating the website... Complete testimonial available here > https://clutch.co/profile/neuralab#review-1590104

“They went the extra mile and were enthusiastic. The team excelled in good collaboration, bringing good feedback from fans.” ... Hired to create a Facebook app, Neuralab also coordinated an event to take pictures of fans. Fans had the ability to change the background, add quotes to the photos, and publish the photos. Despite being a last minute project, the team delivered within the deadline... Complete testimonial available here > https://clutch.co/profile/neuralab?page=1#review-279441

"I was so impressed with their dedication. The team’s proactive workflow, attention to detail, and consistent turnaround time continue to drive results." ... Neuralab redesigned a national bank platform, simplifying the UX/UI and presenting a more client-oriented face for conveying programs and product offerings. They now provide maintenance and feature upgrades. Thanks to Neuralab’s customized development, the new website has improved page views by as much as 30%... Complete testimonial available here > https://clutch.co/profile/neuralab?page=2#review-170302

“When they say that something will be delivered by a certain date, they do it.” ... Neuralab designed and built an e-commerce platform which was integrated with existing ERP and CRM systems. Neuralab also hosts the website. The team is now working on a similar solution for subsidiaries. Neuralab is committed to delivering results on time, and there has never been an issue with missed deadlines... Complete testimonial available here > https://clutch.co/profile/neuralab?page=2#review-171772

“It was very easy to follow the project. We used Trello for communication and to correct mistakes in the program.” ... Neuralab developed an internal website with a comprehensive database for a healthcare nonprofit. The platform records diagnoses, doctors, information about treatment, users’ social rights, and occupations. The product is user-friendly and intuitive... Complete testimonial available here > https://clutch.co/profile/neuralab#review-1522877

"Everything was moving forward very smoothly, and they met all expectations." ... Neuralab provided web development services for the client of a digital marketing agency. The team built a thoroughly designed microsite with different landing pages. Neuralab was communicative throughout the entire process, ensuring the project was delivered on time and everyone was constantly on the same page... Complete testimonial available here > https://clutch.co/profile/neuralab?page=3#review-1797845

"They’re an incredible service provider." ... Neuralab created an e-commerce website to expand the brand into international beauty markets, providing wireframing and customized WordPress development. They now support optimizations and iterations. Neuralab consistently provided quick execution in all technical needs, developed a streamlined and user-friendly web platform, and effectively guided the client in providing the best online experience for their customers... Complete testimonial available here > https://clutch.co/profile/neuralab?page=2#review-171148

“Working with Neuralab was easy. Customers can expect a responsive and professional partner that will deliver on their ideas.” ... Neuralab revamped a cosmetics distributor’s e-commerce website. They collaborated with the client’s team on the design stage using Figma, and then they worked independently on programming the site... Complete testimonial available here > https://clutch.co/profile/neuralab#review-1581906

"Everything they’ve done has been positive. I have no complaints. Neuralab is a versatile team skilled in both design and strategy, on top of development." ... Neuralab augments teams in web development and design. They work on projects involving WordPress, e-commerce, CRM and plugin integration, and they also provide widespread technical consultation and maintenance... Complete testimonial available here > https://clutch.co/profile/neuralab?page=2#review-170572

"We can trust Neuralab.... They do care, and they do know the subject matter." ... Neuralab augmented an editorial-based magazine to help execute video projects. They handled venue preparation, production, post-production, and implementing the video content effectively on WordPress. They’re a trustworthy, experienced, and fun team that makes collaboration easy, because they can handle a project from start to end, offer expertise, and will consistently deliver what’s expected... Complete testimonial available here > https://clutch.co/profile/neuralab?page=2#review-174901

"They were a friendly team. Neuralab responsiveness and design expertise were noteworthy"... Neuralab developed a communications platform using WordPress that allows the business to input tasks for its external collaborators. The product also has extensive and custom administrative capabilities... Complete testimonial available here > https://clutch.co/profile/neuralab#review-1579239

"Neuralab can customize everything, and they see every project differently. Their creative suggestions, adaptable workflow, and efficient designs continue to boost revenue." ... Neuralab upgraded an e-commerce platform by redesigning the inventory system, preparing downloadable descriptions, expanding information fields, and clarifying product titles. They’re now developing version 2... Complete testimonial available here > https://clutch.co/profile/neuralab?page=3#review-169639

"All deadlines were fulfilled and the management of the whole project was exemplary." ... Neuralab delivered design and development services for a web-based solution. They also introduced ideas to mirror the client's desired presence in their market. Proactivity and the ability to expand upon the client's vision left an exemplary impression and desire for the client to partner with Nueralab in the future... Complete testimonial available here > https://clutch.co/profile/neuralab?page=1#review-193671

"They adapted to fit the ambitious scope, and delivered a high-quality platform. The team was successful in introducing many new features while keeping the platform easy to use for both the company and its clients." ... A heavy plate producer and supplier hired Neuralab to develop an e-commerce platform for the business... Complete testimonial available here > https://clutch.co/profile/neuralab?page=3#review-1525574

“I’ve learned about the process from their team, who explained everything to me. They are a dependable team with strong expertise.” ... Neuralab created a logo and design, produced a video, and developed and designed a platform for end consumers to retrieve a producer identity. They’re currently writing content for a blog... Complete testimonial available here > https://clutch.co/profile/neuralab?page=1#review-396082

"Their delivery has been outstanding, and their level of professionalism is one of the highest I’ve seen." ... Neuralab built a mobile-friendly Wordpress site to increase online engagement. The website includes features that allow for simple and straightforward editing. Neuralab spurred 400% growth within a few months. Professional and efficient, the team leverages a structured approach to project management to meet short deadlines... Complete testimonial available here > https://clutch.co/profile/neuralab?page=1#review-915744

“They understood the task very well. The team managed the tasks effectively, ensuring that all elements could be thoroughly checked before progressing, including a mockup of the solution itself.” ... Neuralab provided WooCommerce development services, building a WordPress payment integration solution for a fintech company’s platform... Complete testimonial available here > https://clutch.co/profile/neuralab?page=1#review-614618

"They were always proactive and gave us ideas on what we should do next. They helped simplify internal processes, made communication easy, and were always responsive to questions and requests." ... Neuralab led redevelopment and design of a content management system based on predefined rebranding materials. They created the site on WordPress and also provided training and advice for future development... Complete testimonial available here > https://clutch.co/profile/neuralab?page=1#review-179323

"From the first meeting, one could tell that they’re very specialized, knowledgeable, and hardworking." ... Neuralab provided web development for an e-commerce company, building out a webshop from scratch using WooCommerce. Their team also implemented UX/UI designs and created a new logo to increase brand awareness. Neuralab was knowledgeable, specialized, and hardworking... Complete testimonial available here > https://clutch.co/profile/neuralab#review-1222389

"Neuralab is a really great technical support. The team has created user-friendly websites that have gotten positive feedback." ... Neuralab partners with a digital media startup to design an online beauty shop. The team helped choose WordPress and WooCommerce as a site platform. The team gives great feature implementation options for a good price. Neuralab has been very communicative and supportive throughout development... Complete testimonial available here > https://clutch.co/profile/neuralab?page=2#review-179164

"Neuralab has always been dedicated to making things better for customers and end users." ... Neuralab handled web development and design for a culture-related website in Croatia, involving everyone from the CEO to the designers and coders as well. They also provide ongoing tech support. Highlights include prompt communication, willingness to help whether day or night, and a dedicated and responsive team... Complete testimonial available here > https://clutch.co/profile/neuralab?page=1#review-193843

Videos

Neuralab goes to international festival of design - DAN D 2015

Sixth edition of the international festival of design - Dan D, was held in ex military hospital in Vlaška street in Zagreb. With that the ...

Zagreb WooCommerce meetup - October 2021 edition

WordPress VIP, Woo at scale For our October edition, we bring you a lecture from the one and only - Jeff Mills! No, not that Techno ...

Neuralab Woocommerce Salesforce Integration - WordPress plug-in

Download this integration at GitHub repo - https://github.com/Neuralab/WooCommerce-Salesforce-integration Overview and use ...

3rd Zagreb WordPress Meetup

Zagreb WordPress Meetup full event live stream

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