The problem:
When a user creates a new account using the registration form, some stores require phone verification before email verification. Once the phone is verified, the user will have to verify their email as well. However, if the user entered the wrong email address by mistake, there is no option to change the email to the correct one to receive the OTP. As a result, the user will not be able to complete the registration process or even create a new account using the same phone number as it already exists on the system.
Solution:
If the user has entered a wrong email address in the registration form, the plugin allows the user to change the email address.
Open
Last updated: February 29, 2024
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OTP login By XootiX
Ok, I will pass this info to the product team to check the option to add inline verification for the registration form. However, I need to know which phone number verification plugin you’re using.
I have a suggestion. My idea is to set the email verification type inline to the registration form. This means that the user would need to verify their email before they can successfully register and use the system. Currently, this option is only available on the checkout page. By adding it to the registration form, it will make the process more effective.
We are currently using a different plugin for phone verification, but we’re experiencing an issue that persists regardless of whether or not phone verification is used. The issue is that when a user attempts to create an account and mistakenly enters an incorrect email address, there is no option to correct or change the email. This means that to use the correct email address, the user needs to complete a new registration form. It’s crucial to have the ability to change email addresses during registration to avoid adding incorrect data to the database and enhance the user experience
Can you provide more details on how you create the Phone number verification?