We are missing out on a lot of revenue by not having a feature to add on additional non-subscription products to a physical product subscription that is scheduled to renew. Customers are always reaching out to ask if they can add a one-time purchase product to their upcoming subscription renewal in order to save on shipping. We can’t currently do this without manually adding a subscription product to their subscription (which gives them the subscription pricing for a one-time purchase) and then manually removing the added product after the subscription renews. What ends up happening is that they either cancel the subscription or skip the additional product that they wanted to add. Ideally, the option to add more products would be offered in the reminder email before it renews and they can add on products themselves.
Last updated: October 26, 2026
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