Mobile App Refresh Campaign [Banner] 2024

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Gift Cards

by  Woo
Offer prepaid digital gift cards that customers can redeem online.

E-mail links are not working when costumers have no account

Gift cards are not working when costumers have no account. In e-mail, there is a button “shop now” when they click it, link is broken.

Can you show how we can fix the problem.




Current Status


Last updated: December 15, 2023

1 comment

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  1. orhanf says:


    Orhan here from the team. The “Shop now” button should redirect to the shop page by default and is a feature that should be working.

    Can you please reach out to support directly so we can look into your issue further. You can use this URL:

    Please mention this feature request in your support ticket and provide us your system report:

    Thank you!