Please review my shop featuring 5 similar ICEbOX products with specific dividers for each style. I’m encountering an issue with your plugin.
If a customer adds the main product (ICEbOX) and a child product (grid insert wide), goes to checkout, then goes back to add another child product (example: Slide divider), it bundles with an additional main product in the cart.
Deleting the second main product also removes the Slide divider so the customer is unable to update their cart with additional child products only.
This confusion frustrates customers, leading to abandoned carts. Can you implement a feature allowing users to update the cart with additional child products without adding another main product? I need this done right away so I won’t have to keep searching for other plugins to replace yours like I’m doing now.
My previous developer installed the plugin without providing log in info, preventing me from updating. When I click to update on the backend, it won’t let me. What is the workaround for updating to the newest version?
Open
Last updated: November 20, 2023
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Hey there,
Thank you for sharing this with us!
As far as I understand, you are looking for a way to allow customers to add more products to a Bundle that they have already added to the cart, without needing to add a new Bundle to the cart. Is that right?
If so, then I recommend using the Edit in Cart feature: https://woocommerce.com/document/bundles/bundles-configuration/#cart-editing
If you have any additional questions about this, then please don’t hesitate to reach out to our support team via: https://woocommerce.com/my-account/contact-support/