Hi,
actual Woocommerce send email only to New Order when it’s pending > paid, or paid > canceled (but we need to do it’s manual).
Maybe is possibility to add option send
New order – to ALL Clients which click “buy click” and make order (even their payment failure).
Also when order is canceled – Client always should receive email “your order is canceled” if statu = canceled.
Without triggers / status etc..
Now we have situations, where Client place order, have problem with payment and… nothing.
He don’t have confirmation his order is placed, also he don’t have informations his order is canceled.
Nothing.
Feature give us possibility to make it more UX friendly, and Client have confirmation he placed order / and not pay… so it’s cancel. Maybe then they place second order. Now they reporting to us they don’t know “whats happen”.
Open
Last updated: June 2, 2026
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