The total calculator currently shows the total used calculation regardless of the status of the voucher.
If the voucher fails then it is still added to the “total used”, so for the attached image a £175 voucher is showing total used £349.99
(In this case the first time the user attempted to use the voucher they just needed 174.99 to complete their order, but the bug is still valid)
Open
Last updated: February 23, 2024
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Hi,
Thanks for sharing the issue with us. I’m going to scale it to our development team for further research.
As a reminder, this form is intended for requesting new features only. Thus, we encourage you to use the customer support form to report any issues and get assistance with the extension.
Thanks and kind regards.