I understand that as of AW v6.5.0 a fix has been released for “Customer Email rule quick filter not finding orders placed by registered customers whose billing email differs from their account email.” so I’m assuming that the AW rule filter “Customer – Email” now assesses both the account/login email and the billing email but unless there’s a specific option to split the rule filter between account/login email and billing email it means we can’t actually fully filter the workflow trigger given there are many, many cases where a customer’s login email wouldn’t match the billing email.
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Last updated: August 15, 2026
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