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Cancellation Survey and Offers for WooCommerce Subscriptions
/ Feature Requests
Cancellation Survey and Offers for WooCommerce Subscriptions
by
Meow Crew
Increase retention for WooCommerce Subscriptions by offering discounts, letting subscribers skip the next renewal, and gathering feedback with surveys when they consider canceling.
Feature Requests
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Votes
1
Connect with Klaviyo
Connect with klaviyo to create segments of of customers with cancelation reasons. This way company can create email flows based on the reason. Fx Poor customer service > follow up with personal feedback Don’t feel anything > follow with explanation To expensive > follow up with discount.
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Votes
1
Add visual indicator for “Ask for details in the text field”
When you activate “Ask for details in the text field” as soon as a user cancels it is presented with the note field, which is a nice feature. However there is no visual indicator that a note is required. Also it seems to be required to enter 5 characters but there is no visual indicator […]
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Votes
0
Offer user a different subscription and/or variation of their current subscription
We offer several annual, quarterly, and monthly subscription options to our subscribers. We’d like to offer annual users the option to downgrade to a monthly subscription when canceling.
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