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Facebook Messenger Chatbot for WooCommerce

Engage customers and automate your customer support by installing WooCommerce Chatbot.

WooCommerce Chatbot Plugin allows you to easily interact with your customers by automating your customer support. This plugin enables you to set the predefined queries and set multiple replies in text, URLs, or post-backs. The conditional post-backs narrow down queries to provide precise answers.

You can also enable search in chat to allow customers to easily find desired products, categories, or posts. Connect your associated business Facebook page to effectively manage your chat or queries. It allows you to display the chatbot widget on all or specific pages of the store.

Enable both Facebook Messenger and WhatsApp chat for your customers by using the WooCommerce whatsapp plugin on your store.

WooCommerce Facebook messenger bot helps you to effectively manage your customers’ queries saving the customers time. Furthermore, you can set up predefined queries to work for you instead of hiring support staff.


  • Automates customer support with Chat.
  • Chat replies in text, URLs, or postback form.
  • Set up to three postback replies (Facebook allows three).
  • Send images in initial chat messages.
  • Write default Chatbot messages with titles.
  • Create conditional questions as auto-replies.
  • Enable product, category, or post search in Chat.
  • Show Chat bubble on shop, home, or single-product pages.
  • Connect your Facebook business page.
  • Change the connected Facebook page when needed.
This Plugin is fully compatible with HPOS(High-Performance Order Storage) and Multisite.

Automate your Customer Support 

WooCommerce Chatbot allows customers to connect and use their Facebook accounts to join automated chat rooms for customer support. It helps customers quickly ask questions or find specific products saving them time.

WooCommerce Chatbot Automate customer Support

Three different forms of Chat replies for a Correct Answer

You can define Chat replies in three different forms: text, URL, or blocks. Blocks or postbacks are questions to help customers narrow down their queries and get the correct answers.

Reply type - WooCommerce Chatbot

Configure Post Backs & Make Reply Easy for Customers

You can configure up to three postbacks for conditional replies in the WooCommerce Chatbot settings. A postback asks questions and upon selection, it provides multiple automated answers.

woocommerce chatbot - Facebook chat blocks

Send images in initial messages to Engage Customers

Enable quick initial messages to ensure prompt customer support. You can add an image to engage customers and also personalize the title of the initial message.

Send image in reply

Personalize Default WooCommerce Chatbot message

WooCommerce messenger bot enables the admin to write a custom default message to display when a customer support person isn’t available for a suitable reply.

WooCommerce Chatbot Default Message Replies

Create Conditional Replies for a Final Response

When you ask a customer a question, you can let them choose from multiple answers. These conditional replies allow you to have a final response ready.

woocommerce chatbot - Conditional replies

Enable search in Chat

Allow customers to search for a product, category, or post by entering a key term in the Chat. The WooCommece Chatbot will return with a matching result or a default message.

woocommerce chatbot custom replies

Highlight FB Chat on multiple pages

Place the WooCommerce Facebook chatbot bubble on all or selected pages of your store.

  • All pages
  • Shop pages
  • Home pages
  • Single-product pages

Enable on multiple pages

Connect a Facebook business page

WooCommerce Facebook messenger bot enables you to easily connect your Facebook page with a store’s website by entering the verify token and a callback URL provided by the plugin.

Connect facebook business page with woocommerce

Change the Facebook Chat page

You can change the Facebook handle of your business by clicking Edit Chat Page in the general settings.

woocommerce chatbot - change chat page


1. How many types of replies can be set up in the WooCommerce Chatbot Plugin?

The WooCommerce Chatbot Plugin allows for three types of replies: text, URLs, and post-backs.

2. How does the WooCommerce Facebook messenger bot help in managing customer queries?

It helps in managing customer queries by providing automated responses and saves customers time by addressing common issues by predefined queries.

3. Where we can display the chatbot widget on a WooCommerce store?

This plugin allows you to display the chatbot widget on all pages, specific pages such as shop, home, or single-product pages.


Our plugins are designed to be highly versatile and also compatible with the most commonly used themes, browsers, builders, and mobile views. We understand the importance of flexibility and integration when it comes to enhancing your website’s functionality. Our plugins can effortlessly integrate with the following:

Themes Compatibility

  • Store Front
  • Avada
  • Flatsome
  • Porto
  • Woodmart
  • WooCommerce Default Theme
  • Divi


  • Elementor
  • Divi

Compatible with

  • Mobile Layout


Minimum PHP version: 5.2

woocommerce Facebook Messenger Chatbot - documentation


Looking for assistance? Check out the extensive documentation for a complete understanding of the WooCommerce Facebook Chatbot plugin.

View documentation

WooCommerce Fmeaddons Support

Questions and Support

For Questions and Support: If you have inquiries before making a purchase or require assistance, don’t hesitate to contact our support team.

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