Facebook for WooCommerce
| Developed by FacebookReady to get started with Facebook for WooCommerce? Read on for the three powerful ways to grow your business.
1. Facebook Ads Extension: Facebook Connects Businesses with People
Marketing on Facebook helps your business build lasting relationships with people, find new customers and increase sales for your online store. With this Facebook ad extension, we make it easy to reach the people who matter to your business and track the results of your advertising across devices. This extension will help you:
Maximize your campaign performance
Set up the Facebook pixel to build your audience, optimize your ads for people likely to buy and reach people with relevant ads on Facebook after they’ve visited your website.
Find more customers
Connect your product catalog to automatically create carousel ads that showcase the products you sell and attract more shoppers to your website.
Generate sales among your website visitors
When you set up the Facebook pixel and connect your product catalog, you can use dynamic ads to reach shoppers when they’re on Facebook with ads for the products they viewed on your website. This will be included in a future release of Facebook for WooCommerce.
Measure the results of your ads
When you have the Facebook pixel set up, you can use Facebook ads reporting to understand the sales and revenue that resulted from your ads.
Many online retailers have found success using the Facebook pixel:
The ability to measure sales was the first sign that our business would be a success. Our first day of breaking 100-plus sales always sticks out. Point blank, our marketing plan is Facebook, Facebook, and more Facebook… Facebook is 100% the backbone of our customer acquisition efforts and it’s been made even better with the improved Facebook pixel — Ali Najafian, co-founder, Trendy Butler
What’s included?
Installing the Facebook pixel allows you to access the features below:
- Conversion tracking: See how successful your ad is by seeing what happened as a direct result of your ad (including conversions and sales)
- Optimization: Show your ads to people most likely to take a specific action after clicking on them, like adding an item to their cart or making a purchase
- Remarketing: When people visit your website, reach them again and remind them of your business with a Facebook ad
2. Facebook Shops on Pages: Increase sales by creating an online Facebook store
Everyone’s doing it, so you probably should, too: sell to people where they spend their time: Facebook and Instagram.
With the Facebook shop section, we enable businesses to showcase their products and drive sales from their Facebook Business Page. If you don’t have one yet, it’s well worth setting up!
List your catalog
It takes just a click to send your entire catalog to Facebook. Any changes made on your WooCommerce website are automatically synced with your Facebook shop.
Merchandise your products
You can organize your products into collections and even tag them in photos to improve visibility and highlight your best sellers on both Instagram and Facebook.
Mobile-friendly shopping
The Facebook shop section offers a beautiful shopping experience on all mobile devices, letting you showcase your products on any screen.
What’s included?
Facebook shop integration
The shop section is a tab you can add to your Facebook business Page that lets you display your products right on your Page. It’s ideal for merchants, retail and eCommerce advertisers who want to reach customers on Facebook.
3. Chat With Customers on Your Website
Add the Messenger chat plugin to allow your customers to start a conversation with you on your website and continue in Messenger. This means your customers can interact with your business anytime using Messenger’s personalized, rich-media experience.
Create a seamless chat experience
The customer chat automatically loads recent chat history between the person and your business, meaning recent interactions with your business on messenger.com, in the Messenger app, or in the customer chat plugin on your website will be visible. This helps create a single experience for your customers, and enables you to continue the conversation even after they have left your website.
Keep the conversation going
With the Messenger plugin, it’s easy to follow up with your customers. No need to capture their contact information; to follow up, just open up the same conversation in Messenger.
Usage Instructions
- Install Facebook for WooCommerce
- Go to your WordPress Admin Dashboard
- Go to: WooCommerce > Settings > Integrations
- Choose Facebook for WooCommerce
- Get Started
Need help? If you’ve found a bug, view the Facebook Support on GitHub for guidelines on reporting issues, and file the bug in our GitHub repository so it’s visible to others and we can take action on it.
When filing a bug on GitHub, please search the previously closed issues first, as you may find a solution.
For more help with advertising, visit Facebook’s Advertiser Help Center.
josuet7 rated ★ ★ ★ ★ ★ –
What do you think about this product?
it's interesting but not all the products are synchronized in my fan page store
How could it be improved?
put options so that the product image is not cut
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infofarfizcom rated ★ ★ ★ ★ ★ –
How could this product be improved?
I have Version 1.9.7 and its asking for Version 1.9.10, when I update it is updating and say successful, but after refresh the page, it goes back to Version 1.9.7.
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splaquet rated ★ ★ ★ ★ ★ –
What do you think about this product?
We build storefronts for our clients, who are mostly musicians & events. The easy integration with FB allows us to not only setup their WooCommerce store, but also their fb shop in only a few more steps. It's really a win win for everyone.
How could it be improved?
We run a MultiSite setup, with each subsite acting as a stand-alone shop. The new messenger communication feature is so incredibly easy to setup! BUT, we handle all of the customer support internally. Since messenger chat currently can only integrate with the page’s messenger with the shop, we can’t truly take advantage of this across the network. We can only install it onto our company’s primary multisite.
Offering the option to choose the same fb business page, to manage the communication across the network, would be brilliant!
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ferdekrobert rated ★ ★ ★ ★ ★ –
What do you think about this product?
Very nice plugin. Saves loot of time. Only issue that I have is that variable products are showing prices most often from the most expencive variation. Is there option to change it? I would like them to show the less expencive variation as the main view.
How could it be improved?
Variable products to show less expencive variation at the main view.
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alignsystems rated ★ ★ ★ ★ ★ –
What is great about this product?
Despite reading about all the issues others had with this, I cautiously installed the latest version 1.9.8 on my clients site. The site had only 20 simple products and all were synchronised without a problem. w: https://naildattiffanys.com.au f: https://www.facebook.com/naildattiffanys
How could it be improved?
Update the doc and .zip to latest version. Somewhere in the docs it referred to downloading the pixel plugin, which was facebook-for-woocommerce-pixel-2058143857555253.zip but this was the old version 1.9.5 but is the same plugin as the one called facebook-for-woocommerce.zip which was 1.9.8.
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nikhilarya07 rated ★ ★ ★ ★ ★ –
What do you think about this product?
Product is cool but you could add many more features and improve itself.
How could it be improved?
1. An option to choose which category of product should be Synchronized.
2. Effecting the website when there are huge number of products, more than 10k products. It gets stuck half way around.
3. Manual option to sync product individually.
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Alexander rated ★ ★ ★ ★ ★ –
What do you think about this product?
It is pretty straigt foreward for small shops.
How could it be improved?
Adding Category Sync to Facebook and fix the “Customer Chat” Bugs (changing colors and texts are not working atm)
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alisaidsaid93 rated ★ ★ ★ ★ ★ –
What is great about this product?
Would be better if a shop area appeared below my header. I don't like how Facebook continually tries to get you to buy ads.
How could it be improved?
– Ability to exclude certain categories
– Categorize the items according to the WooCommerce quizzes
– When using variants, main image should be the main image on Facebook
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chipxlimited rated ★ ★ ★ ★ ★ –
What didn't you like about this product?
For stores with thousands of products its truly terrible.
How could it be improved?
We should be able to restrict syncing of products between Woocommerce and the Facebook Page Store based on categories as a minimum.
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TushyaShakti rated ★ ★ ★ ★ ★ –
What do you think about this product?
Product is good and makes it easy to integrate our shop with FB.
How could it be improved?
Some of the cons:
1. It forces us to disable WP debug mode.
2. Messenger has fixed place and we can’t change. It hides ‘back to top’ button on my site. You can check TushyaShakti.com
3. It is heavy and slows down site performance.
4. There is no option to set daily/weekly/monthly budget or manual ad spends. Whatever paid is used asap.
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Ball Website2make rated ★ ★ ★ ★ ★ –
What is great about this product?
ช่วยเสริมระบบการเชื่อมต่อสำหรับธุรกิจออนไลน์ได้เป็นอย่างดี
How could it be improved?
Facebook for WooCommerce ใช้งานได้ดีอยู่แล้ว ถ้ามีการพัฒนาอย่างต่อเนื่อง ก็จะดีมากๆ ครับ
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Murray Anderson-Clemence rated ★ ★ ★ ★ ★ –
What do you think about this product?
Very handy for clients creating ads on Facebook. Running heaps smoother since version one.
How could it be improved?
Be able to disable the Messenger Platform as it takes up too much space. I currently remove my domain from White-listed domains in FB Page settings.
Automatically import product categories to FB Shop
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Yeoh Kar Jin rated ★ ★ ★ ★ ★ –
What do you think about this product?
Working plugin but limiting
How could it be improved?
This plugin works great in getting all my products from WC to FB shop. But there is this issue of its restrictive mapping of wc fields to fb shop product field. There is no way to change the mapping. For some of us, our description field may contain codes such as those added by Visual Composer [vc…] text. It picked that up and as a result all my product description in my fb page is filled with these codes which are unreadable to my customers. Whats worst, there is no way (or at least I can’t find any) to edit out those code at a later stage in fb. Also if you have variable products with different prices, the price shown on the main thumbnail may display the most expensive variant. There are no settings to change these too. Other than that, the plugin definitely did import all your products into your fb page with proper image shown and also everything is properly mapped with fb pixel automatically installed. I wish that they provide some extra settings for us users to choose which WC field we want to map to FB page and also the ability for us to choose the variant to display as the main thumbnail if the product is a variable product.
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Andrew Weiss rated ★ ★ ★ ★ ★ –
What didn't you like about this product?
This app is mediocre at best. If you have a template or a simple website, it will work great for you. If your website has customization and was build unique to you, then there will be all sorts of incompatibilities. There are limited options for the store owner. This is not WooCommerce's fault since the app was fully developed by Facebook.
How could it be improved?
More options are needed to circumvent website compatibility. A simple example would be to allow me to select which product photo to use in the Facebook storefront. I have a rotating 360 photo display on my website but that is incompatible on Facebook.
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niknah rated ★ ★ ★ ★ ★ –
What didn't you like about this product?
This is a plugin for dumbies who don't want to customize and just accept what facebook gives them. Can't even do the basics which is map variables in the product list. Also, I have admin access to a catalogue and it won't let me access it via the button in the plugin. But I can access the catalogue in facebook business.
How could it be improved?
More configuration options.
Less bugs, but facebook in general has more bugs than every other site.
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jb510 rated ★ ★ ★ ★ ★ –
What didn't you like about this product?
Impossible to control which products get sent to the facebook catalog. Confusing setup if you have multiple ad accounts. Uninstalling and using Pixel Caffeine instead which seems to have product filtering options.
How could it be improved?
Independent control over which products show in the FB catalog. Control products individually, and by catagory.
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ctoyehe rated ★ ★ ★ ★ ★ –
What do you think about this product?
This helps in a couple of way; 1 - It syncs products on Facebook 2 - It adds Pixel code and track user actions 3 - It adds messenger chat option
How could it be improved?
1 – It creates a separate product for each variant which is the biggest issue of this plugin. We can’t tag a product on the picture because we aren’t sure about which variant will be tagged.
2 – Messenger chat option couldn’t be customized.
a. No color changes are reflected.
b. We couldn’t change the position of the chat icon.
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Florian Ibe rated ★ ★ ★ ★ ★ –
What do you think about this product?
Nice and easy integration and it gets better but the plugin have a lot of bugs (read reviews).
How could it be improved?
1. Track all customers. Big differences between real buyers and conversions in facebook backend.
2. Customize Chat
3. More settings and labels for tracking
4. Opt-out button or integrate with “cookie notice” possibility
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backpackrapp rated ★ ★ ★ ★ ★ –
What didn't you like about this product?
Second time reviewing this, they deleted my first review. It's awful. There is no support whatsoever. Add to cart doesn't fire and the product catalag sync feature seriously slows down my site. There are better options.
How could it be improved?
Everything could be improved, especially support.
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Josh Ingram rated ★ ★ ★ ★ ★ –
What didn't you like about this product?
horrible. so bad. doesn't work. try to get support. Get an automatic reply that it will be 30 days before you are supported and that's with being expedited as someone buy ads.
How could it be improved?
actually support your product! Jeez.
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khue214 rated ★ ★ ★ ★ ★ –
What didn't you like about this product?
Products were synced on facebook couldn't be in Catalog. It's a mess. I'm disapopointed.
How could it be improved?
The offer that feature, and I want to directly edit products on facebook.
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suzyscraft rated ★ ★ ★ ★ ★ –
What didn't you like about this product?
Products don't always sync. Some products are not allowed with no explanation. Information on updates is non existent. My plugin currently needs to be updated but the plugin says "Automatic update is unavailable for this plugin." However, no information is available about how to manually update the plugin. The team at Facebook have no idea about the plugin, to the point the girl I spoke to didn't even know it was created by Facebook.
How could it be improved?
1. Information should be provided about how to update the plugin. This should be easy to find and described in simple steps.
2. Staff at Facebook need to be trained about the plugin so they can actually help when there is an issue rather than just palming customers off.
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DozerBob rated ★ ★ ★ ★ ★ –
What didn't you like about this product?
Chronic token expiration. Metadata failures on sync. Update not working at all. It says it updated, but keeps telling my my version is 1.9.10. There are no release notes for .11 or .12 releases! So what changed?! Slows site down dramatically.
How could it be improved?
Faster. Updater improvements within WordPress environment. Stop breaking token.
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djdomrep rated ★ ★ ★ ★ ★ –
What is great about this product?
syncing products with facebook works great
How could it be improved?
add functionality to customize some options
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krzysztofliegmann rated ★ ★ ★ ★ ★ –
What do you think about this product?
A very interesting solution. Unfortunately, there is a problem with synchronization. Especially when it comes to the quality of photos sent. Especially that you can not edit them later on Facebook.
How could it be improved?
I have no idea. Thanks
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Tim Nethers rated ★ ★ ★ ★ ★ –
What do you think about this product?
The versions reporting incorrectly indicating an endless need for an update and as of late security vulnerabilities are getting really old really fast.
How could it be improved?
Get some security experts to review your code, and get your versioning correct. I just updated from .13 to .14 and it now thinks I’m on .10. You can do better than that.
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imagesurgery rated ★ ★ ★ ★ ★ –
What do you think about this product?
I've changed my mind on this plug-in, it's not as bad as I first thought. The key for me was discovering that there is now a new section to edit my products visibility in facebook (who'd of thought it!) so now I've got control over images and text. I've also discovered that I can delete obsolete and draft products from the fb shop. All is pretty good now ; )
How could it be improved?
it seems ok for me at the moment
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glitterclipartqueen rated ★ ★ ★ ★ ★ –
What didn't you like about this product?
It caused so many issues between my site and Facebook.
How could it be improved?
There was NO SUPPORT WHATSOEVER. I did, however, get an email at some point to get a reduced rate on a larger bundle of plugins from the developer. I responded to that email stating that I couldn’t even get this plugin to work and explained the situation. NO REPLY. Support your plugin!
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Monika Moehrle rated ★ ★ ★ ★ ★ –
What do you think about this product?
Doesn't strip tags from title and doesn't process shortcodes in description
How could it be improved?
This plugin misses to strip tags from the title before upload and facebook displays tags. In addition no shortcodes are processed in the product description.
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cassiphotography rated ★ ★ ★ ★ ★ –
What didn't you like about this product?
Terrible
How could it be improved?
I had to delete my entire page as my products wouldn’t sync, I couldn’t delete anything and it generally broke my page AND my site. Terrible. Do not use!!
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projectdareting rated ★ ★ ★ ★ ★ –
Easy to install. I wonder how well it does with the variable products. Thanks for developing this.
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samdobrow rated ★ ★ ★ ★ ★ –
What didn't you like about this product?
Really does nothing easy or intuitively
How could it be improved?
This plug in is very confusing to use. Selecting and controlling which products display is a nightmare. Finding the controls in the WP dashboard is a treasure hunt. It has great potential but the developers know nothing of how WooCommerce and WordPress work.
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cbrowncstats rated ★ ★ ★ ★ ★ –
What do you think about this product?
Works but needs better documentation
How could it be improved?
After a hours scouring documentation/Facebook for info & hours connecting with support (no help) I’ve just discovered the GitHub issues list is the most helpful documentation of the intricacies of this plugin. Would be great if there was a way to only let it sync in-stock products.
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nadiacamasymas rated ★ ★ ★ ★ ★ –
What didn't you like about this product?
The plugin is causing error 503 on my site. There is no way to contact support to ask about it and the documentation doesn't cover anything except how to book adverts with them.
How could it be improved?
Better customer support than at present.
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Janice Summers rated ★ ★ ★ ★ ★ –
What do you think about this product?
I have a simple need, display my products in Facebook with prices and a short description. I installed the plug in and it just took care of everything for me. It automatically updates my posts in FB. Works fine for me. Issues I have are with FB and not the plugin.
How could it be improved?
How could it be improved? In reading the reviews, I had no idea I could try to not post a product to the FB page. I just assumed it all went. So I need to try that to see how well it works. It would be nice if this was a simple check box option in WooCommerce Product page. I set up categories in FB which helps but is tedious. Plus customers can still see the ones I would not want to promote by simply looking at ALL of my products.
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Lauri Minas rated ★ ★ ★ ★ ★ –
What do you think about this product?
Would be better if a shop area appeared below my header. I don't like how Facebook continually tries to get you to buy ads.
How could it be improved?
Put a clear shop area below the top image.
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oivnor rated ★ ★ ★ ★ ★ –
What do you think about this product?
The product is good, but can certainly be improved. I operate online store with many variants, which meant that Facebook Shop took every variation to be made as a product.
How could it be improved?
– Ability to exclude certain categories
– Categorize the items according to the WooCommerce quizzes
– When using variants, main image should be the main image on Facebook
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ayudaniwoo rated ★ ★ ★ ★ ★ –
What is great about this product?
Perfect. Easy to set up and works perfectly. Complete solution for sync your ecommerce with Facebook Shop.
How could it be improved?
Posibility to choose url for pay on website button. For example, add to cart is by defect, and will be a goog idea choose between this and product page.
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orlandoryo rated ★ ★ ★ ★ ★ –
What didn't you like about this product?
Can't handle very well products with variations. For some reason, it imports the variation code into the description. This is not an issue for products without variants.
How could it be improved?
Besides fixing the obvious bugs, let us control the mapping used during import.
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Morten Jakobsen rated ★ ★ ★ ★ ★ –
What is great about this product?
Very easy to use, and very easy to install. Looks very good in Facebook.
How could it be improved?
I have a 25 SITES Subscription, but can only syncronize with one Facebook site.
It should be easy to make soo the product can go out to differet Facebook sites with the same pixel
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uluponosurf rated ★ ★ ★ ★ ★ –
What didn't you like about this product?
It will export every variation of a product as a separate product to Facebook. Imagine what this does for size variations. You have several of the same product in the Facebook shop with no indication as to what size it is (or that it is for different sizes). You click the Buy button and you get taken to a cart with your mystery size preselected. This renders this plugin practically useless since it really is only effective for simple products.
How could it be improved?
Add a checkbox on the Facebook tab of the product page that sends only one variation to Facebook. Have the URL assigned to the Facebook Buy button be the Woocommerce product page rather than a cart page.
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Glenn Murray-Prior rated ★ ★ ★ ★ ★ –
What didn't you like about this product?
Full of bugs. It breaks, stops working and then Facebook have no customer support at all. They use Github as their support and it's full of people spending their own time describing the same bugs individually. I've wasted a lot of time with this plugin. Woocommerce are great and have good customer support, Facebook is the opposite, with no support at all.
How could it be improved?
Facebook should just provide support. With real people, like other companies do. I see replies on Github telling people they will whitelist their site. So, these people on Github with admin rights to blacklist or whitelist pages, who are they? This seems like a phishing paradise, where people need technical help but don’t know who their chatting with.
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bmoney974 rated ★ ★ ★ ★ ★ –
What is great about this product?
So far working as advertised. The pixel is showing up in the google pixel helper and the show was ready on my fan page in just a few minutes. If anything changes I'll update my review.
How could it be improved?
Offer more features in the future but so far its doing what I need it to
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myatthura rated ★ ★ ★ ★ ★ –
What didn't you like about this product?
It doesn't work. 1) The download says version 1.9.12, but instead downloaded the version 1.9.10. 2) On the plug in page on my website, it says version 1.9.12 is available, but when I update, it is still version 1.9.10. 3) I set up the Facebook catalogue and shop. A few minutes after the upload (some products are partially uploaded), the plug in was deactivated by itself. I tried to reactivate, but was unsuccessful. It keeps asking for update, which doesn't seem to exist. 4) I then tried to get technical support from the plugin authors (Facebook). Find out there is no support for this extension! Very poor plugin, full of bugs. And it doesn't seem like Facebook really care. I really need to connect my store with Facebook so that I could use their dynamic ads, but it seems they really don't want people using Woocommerce to use their dynamic ads features.
How could it be improved?
Having a dedicated team of plugin authors and support people would make this plugin great. It is actually a very useful plugin if it really works as advertised.
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Hamutal W rated ★ ★ ★ ★ ★ –
What didn't you like about this product?
Doesn't work and has many bugs and problems. Support is hard to get. I have an open ticket for 22 days and the last response I got was 12 days ago.
How could it be improved?
Improve quality of development and testing and improve support.
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stationcolab rated ★ ★ ★ ★ ★ –
What didn't you like about this product?
Cannot change the pixel being used once it is installed! Accidentally created a pixel under my personal account page and not my business page. After removing and readding the plugin, it automatically reverts back to my personal account's pixel. Facebook has no fix for this. I now cannot use this pixel or run ads from my business page as everything for my businesses website is now linked to my personal pages pixel. What a disaster.
How could it be improved?
FIX IT. Why would you a) not allow someone to transfer a pixel, b) not allow someone to change a pixel on a website? Dumb.
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Gerhard du Toit rated ★ ★ ★ ★ ★ –
What didn't you like about this product?
Support is non-existent. I logged a ticket 9 days ago on the github and beside the auto response, nothing after that. On a base level the plugin does what it says, but them moment you want to do more, you're screwed.
How could it be improved?
Have proper support. Stop trying to automate it.
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elizabethrichardson rated ★ ★ ★ ★ ★ –
What is great about this product?
Brilliant plugin - THANK YOU
How could it be improved?
I’ve read reviews about some people saying the plugin isn’t working properly but I am delighted with it. Sometimes you might need to resync all products if you’ve made changes that haven’t shown up yet on Facebook.
I just followed the documentation on how to do that and all my new products are published perfectly. Greatly appreciated.
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maximus697 rated ★ ★ ★ ★ ★ –
What do you think about this product?
Good plugin but it's missing 1 thing
How could it be improved?
It just misses a custom title for facebook
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rzky rated ★ ★ ★ ★ ★ –
What is great about this product?
Works great. My FB store is ready in seconds!
How could it be improved?
Very good extension. Essential for any ecommerce owners. Setup is fast and easy. My FB shop got created and synced in an instant.
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Moonworks rated ★ ★ ★ ★ ★ –
What do you think about this product?
Does a Great Job
How could it be improved?
I was worried about trying out this plugin after reading the reviews, but thought I’d give it a go.
It all went through smoothly, and changes take a few minutes to go through, which is good.
I read some reviews where users said it would show hidden products as well, but there is an option on each product on whether it is shown or not.
The only reason I have given it 4 stars instead of 5, is that when I use a variation, it shows the price on Facebook as the highest price rather than from £xx or £xx-£xx.
If you want to get your store out there more, then this plugin will definitely do it.
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M Rusdi rated ★ ★ ★ ★ ★ –
What is great about this product?
Perfect
How could it be improved?
Thank you for a best plugin you have. Keep the best!
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awnyaboam rated ★ ★ ★ ★ ★ –
What is great about this product?
Amazing integration
How could it be improved?
Just what I’ve been looking for and you can’t beat the price!!
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einardavidvillarroel rated ★ ★ ★ ★ ★ –
What do you think about this product?
Problema de control de seguridad de Facebook (click de no soy un robot) Al FINALIZAR LA CONFIGURACION
How could it be improved?
arreglen ese problema ya que no deja acabar la configuración del plugin… en la ultima ventana al finalizar la configuración aparece el control de seguridad de facebook pero no se puede hacer click debido a que la ventana se queda cargando (Finalizar la configuración….)
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1231 123 rated ★ ★ ★ ★ ★ –
What do you think about this product?
Need to more detail documentaion.
How could it be improved?
easy to connect with facebook
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