MAKE CUSTOMER SERVICE YOUR #1 DIFFERENTIATOR!
By using our Self-Service portal, you can easily automate customer support on your site. This, in turn, allows repetitive questions to be resolved immediately in real-time, 24×7. As a result, this reduces the demand on support agents and allows them to focus on more difficult cases.
In addition, by consolidating channels and customer data in one place, agents don’t have to switch tabs and can get more work done. Consequently, this greatly increases your customer satisfaction while significantly decreasing agent case loads.
Therefore, by using Richpanel, you can streamline your customer support process and optimise your resources for maximum efficiency.
REVOLUTIONISE YOUR CUSTOMER SUPPORT WITH RICHPANEL
1. Eliminate repetitive support task with guided self-service
Allow the repetitive questions to be resolved immediately in real time 24×7.
2. Manage all customer messages from one place
Help agents resolve faster. Unify all channels and customer data in one screen.
3. Integrate your entire tech stack with Richpanel
Richpanel supports Woo-commerce, Facebook, Instagram, Aircall, Hubspot, Segment.com, Smile, Recharge, Custom APIs and 20+ integrations.
4. Proactively engage a visitor on your store
Improve your website’s conversion rate by proactively engaging with high-intent visitors through live chat campaigns.
5. Measure the ROI of customer service
Get all the insights of your support team’s performance.
5. MOBILE APP
Resolve anytime, anywhere on the go. All designs are mobile first. Works across all screen sizes.
How to Get Started
- Purchase the Richpanel extension from WooCommerce.
- Download, install and activate the plugin on your WooCommerce store.
- Select a plan from our pricing page.
- Book a demo here and reach out to us to enjoy 20% off on all our plans (except enterprise).
- Activate your Richpanel account and get started!
Help & Support:
If you have any additional questions, feel free to start a chat with us on Richpanel – we are available 24/7/365!