Richpanel is a modern, easy to use Helpdesk specially designed for Ecommerce stores. Integrated with live chat, smart bots & powerful automations, Richpanel is the fastest way to support your Ecommerce customers.

The fastest way to support your WooCommerce customers

Teams using legacy tools like Zendesk and Freshdesk, have to toggle between multiple tools like live chat, tickets & WooCommerce admin. Richpanel integrates with WooCommerce enabling your team to view all customer data inside the helpdesk. Agents will be twice as fast & will support more customers each day.

What can you do with Richpanel helpdesk?

1. Convert visitors to customers with a modern live chat messenger

Offering advice over chat makes it easier for your customers to make a purchase. Customers treated with good service make bigger orders!

2. Know everything about your customers

Richpanel pulls customer’s orders, website activity, and past conversations inside the helpdesk. Agents will have all context to resolve customer queries quickly.

3. Boost agent productivity with chat bots

Free up your support agents by automating repetitive tasks. The bots can automatically collect visitor emails, set reply-time expectations, qualify visitors, and do skill-based routing.

4. Manage all support channels from one place

Customers can contact you via chat, email & WhatsApp* and you can easily manage all conversations from one single view.

5. Track team performance with helpdesk reports

See how agents are performing at customer feedback & response times and assisting conversions. Richpanel also measures what agents are influencing sales and creating long term customer relationships. Filter reports by tags, channel (live chat, email, social) & agents.

Pricing:

• Only for WooCommerce users: Save $200 when you download our extension from WooCommerce.
• The listed price includes 1-year license of Richpanel Essential worth $500 with unlimited agents.
• For more details on pricing, please see our pricing page.
• *WhatsApp is only available in Pro & Enterprise plans.

Help & Support:

If you have any additional questions, feel free to start a chat with us on Richpanel – we are available 24/7/365!