From code tweaks to full-scale stores,
we’ve got you covered
Looking for expert assistance with your WooCommerce store? You’ve come to the right place. Whether it’s a one-off customization project or a long-term partnership that can grow with you, we can help you get the job done right.
Why should I work with a WooExpert?
The WooExpert Program consists of trusted agencies with a proven track record of building highly customized, scalable online stores. Membership is limited to a special few and is the only agency program vetted by WooCommerce.
Full peace of mind
All of our WooExperts are vetted and certified by the WooCommerce team – we conduct a thorough technical and design review, as well as assess their WooCommerce knowledge. So you can rest assured that your project is in safe hands.
Stay ahead of the curve
WooExperts get exclusive access to webinars, training, and the inside scoop on developments in WooCommerce – so your store will always be prepared for what comes next.
Focus on growing your business
You don’t need to be an expert in WooCommerce to have a store with us. WooExperts can handle everything from quick fixes to new store builds, leaving you with more time to focus on growing your business.
We’ll find your perfect match
Let us do the agency search for you! We’ll take the hard work out of finding a suitable agency by reviewing your requirements and matching you with the best WooExpert for your needs.
Cut down on costs
Working with an agency can be less expensive than hiring someone full-time. Plus, WooExperts can access exclusive discounts on WooCommerce extensions, as well as hosting and payment providers.
WooExperts get priority access to our support team, so they can get the answers you need – fast. Merchants who have a GMV of $250k+ are also eligible for support from our Customer Success team.
By choosing an official WooExpert, you can be sure that you’ll receive the highest level of expertise and service to help set your business up for success.
How do I get help from a WooExpert?
First, select an expert from our WooExpert Marketplace and request to be connected to them via their official listing.
We’ll review your request and assess if they’re the right agency for the job. If they’re not a good fit, we’ll put you in touch with a WooExpert better suited to your requirements.
You’ll then work with your WooExpert directly to define the project’s scope, timeline, and cost. Get ready to take your store to the next level!
What people are saying about WooExperts
Don’t just take our word for it. Clients love our WooExperts – and with good reason! Here are a few glowing reviews of their work.
“Partnering with the right agency was crucial to our success. We were looking for a very specific type of agency and found what we were looking for in the WooExpert Program.”
“Atomic Smash custom-builds and evolves WooCommerce platforms. We specialize in sites that are constantly evolving, creating digital experiences that adapt to the changing needs of the businesses they are built for and the customers they serve.”
“We do things differently. As your business grows so does your need for great technical support and leadership. Whether you’re just looking for some guidance or have been burned before, our team wants to help make sure that your decision is worth it and we’ll work hard on getting results!”
Grind Web Studio
“At Grind Web Studio we build powerful e-commerce and product solutions designed to gain clients and drive sales. We bring 10 years of experience working with global brands and successful startups and know what it takes to win in today’s digital market.”
Seeing is believing
The proof is in the pudding, as they say. Get inspired by some of the latest projects our WooExperts have brought to life.
Who is the WooExpert Program aimed at?
If your business is looking for long-term assistance with a new or existing large-scale WooCommerce store, then the WooExpert Program is for you.
Common use cases include:
- Migrating to WooCommerce
- Full-site builds
- Custom functionality
- Site maintenance
- Third-party integrations
Are you an agency wanting to join the WooExpert Program? Apply today.
I’m not sure where to begin; can a WooExpert help me define my project?
Absolutely! Most WooExperts request an initial discovery call to determine the scope of a project. This helps them better understand your needs and prioritize the work required.
I see there are 3 tiers listed in the WooExpert Marketplace – silver, gold, and platinum. What do the different tier levels mean, and which is best for my needs?
No matter what tier level you choose, you can rest assured knowing that the agency has been thoroughly vetted and certified by the WooExpert team. All WooExperts have access to exclusive discounts on WooCommerce products and services, as well as educational materials, training, and the WooCommerce roadmap – so your site will always be prepared for what comes next.
That said, there are a few subtle differences between each tier. See below:
Silver: Silver WooExperts are either newer to the program, or are smaller in size and working on fewer stores or shorter projects. Don’t let their newer status or smaller size fool you though – they have an abundance of WooCommerce experience and expertise. They’re an ideal match if you’re a small business, a new store looking to get your toes wet, or are in need of help with a small task.
Gold: Most Gold WooExperts have been in the program for a year or more, and are only getting better with age! These agencies are slightly bigger than Silver agencies, so are better suited to larger or longer-term projects. As Gold agencies, they also receive priority access to our team of Happiness Engineers, so if there’s ever an issue with your site, you’ll get the help you need as soon as possible.
Platinum: Our Platinum WooExperts have been a part of the program for several years and are often seen as WooCommerce thought leaders and innovators. They’re typically larger in size and can help established businesses with everything from a store migration to a new site build or in developing custom solutions. In addition to having priority access to our Happiness Engineers, Platinum WooExpertshave dedicated partner managers on the WooCommerce team who can source any internal resources they may need to bring your vision to life.
How do WooExperts get paid?
Each agency in the WooExpert program has its preferred payment tools and processes; WooCommerce does not handle invoicing or payments for their work. We suggest inquiring about preferred payment methods and timelines during the initial discovery call with your chosen expert.
It’s been more than two business days since I reached out to a WooExpert, and I haven’t heard back. What should I do next?
Please submit a support ticket and include your contact details, business name, and the name of the WooExpert in question. We’ll make sure that you get the help you need.
I have another question about the WooExpert Program. How can I contact you?
We’d be happy to answer any further questions. Please submit a support ticket and our team will get back to you as soon as possible.
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