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Don’t require address validation

This is more of a bug report than a feature request.

When you go to validate an address, it gives you the option of using the address as provided by the customer, or using the validated address. If you select the address provided by the customer, it uses the validated address anyways. It seems that once you validate an address, there’s no way to use the original customer provided address anymore.

Since there is the option to select the original address, I’m assuming this is a bug. If that’s not the case, then I’d like to request we have the option to use the original address.

Author

pearlscandynh

Current Status

Open

Last updated: October 10, 2024

1 comment

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  1. samgato says:
    Product Developer October 21, 2024 6:02 pm

    Thanks for getting back to us with your feedback and concerns.

    I’m not able to reproduce the issue you are facing, when testing I can see the suggestion modal, and I’m able to select the address that I provided.

    1) Is this issue still happening with the latest version? ( Version 1.2.1 is released as of writing this reply ).
    2) Could you please provide more details? Like which country/city/state you’re using for your address, as it may be a country specific issue if you are seeing this issue for ship-to address.
    3)Are you facing the issue for ship-to or ship-from address?

    Providing more details can help us fix the issues faster and more reliably.

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