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EU directive Withdrawal/Cancellation button

On June 19th 2026, there is a new EU directive that demands a Withdrawal (Cancellation) button on all e-commerce sites.

I would like to request this functionality become part of WooCommerce, so that no extra plugin or cutom code is needed.

Thank you!

Author

info4ec5e1849c1

Current Status

Open

Last updated: April 27, 2026

1 comment

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  1. Oleg Sol says:

    I would like to request support for this functionality for WooCommerce, so store owners can comply with the upcoming EU requirements without relying on additional plugins or custom code.

    Ideally, this feature could include:

    A Withdrawal button available in the customer account / order details page;
    Availability only for eligible orders and within the withdrawal period 14 days;
    Support for custom order statuses (e.g. “Withdrawal requested”);
    Email notifications;
    Compatibility with WooCommerce refund workflows.
    This would help WooCommerce users remain compliant with upcoming EU regulations and simplify implementation.

    Thank you for considering this feature request.

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