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WooCommerce Help Scout

by  OPMC
Start relevant conversations with your customers, using WooCommerce and Help Scout.

Inquiry About HPOS Compatibility for WooCommerce Help Scout

Hi OPMC Team,

I am writing to inquire about the compatibility of your plugin, WooCommerce Help Scout, with WooCommerce’s High-Performance Order Storage (HPOS) feature.

We are currently using WooCommerce Help Scout on our website and are planning to implement HPOS to enhance our site’s performance. However, we must ensure that all our active plugins are compatible with HPOS before proceeding.

We already checked your plugin is currently NOT compatible with HPOS. So, can you please update your plugin to support the HPOS feature and also provide an estimate of when you can update your plugin with this feature? This information is crucial for our website’s performance optimization plans.

Thank you for your attention to this matter. I look forward to your prompt response.

Best regards,

Muhammad Omer



Current Status


Last updated: November 13, 2023

1 comment

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  1. Chris Bryant says:
    Product Developer November 13, 2023 8:27 pm

    Hi Muhammad,

    Our Help Scout has HPOS support from April 2023. So, per your other message on our Anti Fraud page, it looks like you have a few plugins you need to renew subscription for to gain access to the latest features and support šŸ™‚