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Returns and Warranty Requests

by  Woo
Manage the RMA process, add warranties to products, and let customers request and manage returns/exchanges from their account.

Manufacturer and Extended Warranty

At the moment this plugin allows us to offer EITHER a manufacturer warranty OR an add-on warranty.

All our products have a manufacturer/base warranty but we would like to also offer an additional warranty the either extends the warranty period (extra months/years) or the scope of the warranty (eg accidental damage). We offer this for money or as an incentive to register ownership for products bought through another channel.

For this to work there also really needs to be an option to describe (other than selecting a time period) and link to specific warranty terms. I’ll open another request for that because it is needed anyway..

Author

richardkonig

Current Status

Open

Last updated: August 2, 2023

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