I have Min / Max quantities and use it on a product with many variations. I want to say that the product must be ordered in multiples of 10, and a min qty of 10, it seems to be working ok but the issue I has is that it isn’t very obvious that this is a the requirement, for example if a customer adds 7 of one variant and 2 of another, when the customer tries to check out, all they see is “There are some issues with the items in your basket. Please go back to the basket page and resolve these issues before checking out.”
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Last updated: February 14, 2024
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Hey there,
Following up on Orhan’s reply, WooCommerce doesn’t display any specific errors in the checkout page. Instead, it displays a generic message: “There are some issues with the items in your basket. Please go back to the basket page and resolve these issues before checking out.”, like you mentioned.
Specific messages are displayed only in the cart page — Min/Max Quantities, WooCommerce core and WooCommerce plugins add notices there, explaining to users how to resolve any issues with their cart. As this is the standard way for displaying notices in WooCommerce cart/checkout pages, there is not much we can do on Min/Max Quantities to display specific errors in the checkout page as well.
Happy to chat more on this if you like — as Orhan mentioned, you can reach out to us via: https://woocommerce.com/my-account/contact-support/.
Hiya, Orhan here from Woo.com. Nice to be connecting!
On a test site, we created a Variable Product with:
– Combine Variations enabled and;
– a Min Quantity rule,
if I add multiple variations to the cart, but they are still less than the Min Quantity value, then we see a detailed notice along the lines of: `To place an order, the quantity of “Product Name” must be at least 4. You currently have 2 in your cart`
Screenshot here: https://snipboard.io/Ert1a6.jpg
When updating to the most recent version of Min/Max Quantities, are you still seeing different notices to the one we shared above? If so, please do reach out to our support team via email ticket and reference this feature request in the ticket body: https://woocommerce.com/my-account/contact-support/