Product Icon

Back In Stock Notifications for WooCommerce

Notify customers when your products are restocked.

no auto-detection, massive limitations!

If you already have an product in stock: You still see the email form and text to subscribe this product to your waitlist. Its feeling to work with beta plugin.

You shoud develope this plugin better and keep basics in mind. For example hide text and email form if the product is already in waitlist to not messy up the ux and confusing customers on website!

Author

23voltcom

Current Status

Closed

Last updated: January 11, 2025

3 comments

Log in to comment on this feature request.

  1. 23voltcom says:

    So once again:
    Lets say you are an guest visitor.
    You opened my product and subscribing now the waitlist.
    The page will reload (not good, better using ajax like all other plugins like yours).
    After page reload you will see message: Great, you have subscribed now our product for waitlist…
    A little bit under that message you see again:
    Ooooh, this product is out of stock, but you can subscribe it now and you will see prompt:
    Emailadress field and the subscribe now button.
    Not a clean workflow and very messy and confusing UX.
    Why other plugin developers can hide it also for guests after page reload for subscribing the product?
    That is clean UX and not messy and not confusing visitors.

  2. 23voltcom says:

    @jasky8

    This is not what i am talking about.
    Yes, its true, you will see the message: You already have this product in your waitlist/back in stock list.

    But under that message you still see the emailadress field and the subscribe button.
    Why you still show the subscribe button and the email adress field, if the user already subscribed the back in stock message? That confusing customers.

  3. jaskyt8 says:
    Product Developer January 13, 2025 8:18 am

    Hey there,

    Thank you for getting in touch!

    When users sign up to receive notifications for an out of stock product and then revisit that product, they should see a message that they have already signed up — similar to this: https://d.pr/i/9ciY8K.

    If this is not what you see in your tests, then please check if Double Opt-In is enabled under WooCommerce > Settings > Stock Notifications: https://d.pr/i/ptiWBH. If it is, then you need to confirm your sign up in the e-mail you received — otherwise, the sign up is not complete and you will continue to see the form to sign up for the product.

    Note that guest users (not logged in), will always see the form to sign up as sign ups are not connected to a specific account.

    If you continue to see the sign up form, after you successfully sign up as a logged in user, then this could indicate a caching issue or a plugin/theme conflict. In that case, I encourage you to get in touch with our support team via: https://woocommerce.com/my-account/contact-support/ and share a link to this post — they will be happy to assist you further.

Use of your personal data
We and our partners process your personal data (such as browsing data, IP Addresses, cookie information, and other unique identifiers) based on your consent and/or our legitimate interest to optimize our website, marketing activities, and your user experience.