Support Ticket System for WooCommerce
by
Plugify
This extension provides a seamless support ticket system for general and order issues regarding your store, products, or services.
Ticket send by email notification
Hello, we are using your plugin since 1 year now and today we did our yearly renewal. Since January 2021 there is no update or upgrade on plugin. On the past and also today we request the following:
If a new ticket or a reply from customer on ticket, just to receive a notification for the issue by email. Is very uncomfortable 5 times per day or even more to login our WP site and check if a new ticket open or reply from customer. A short notification by email to us for above cases will be the ideal.
Waiting for your kindness reply for this issue.
Author
Atlantis Global Management Information Systems
Current Status
Open
Last updated: January 31, 2023
1 comment
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Hi There,
Plugify appreciates your suggestion, and the team has already started work on this feature. Also we are adding some more features. The next update will be released within a couple of days. Please stay tuned.
Thanks for your honest feedback!!! Have a great day
Plugify