Skip to navigation Skip to content

Develop on Woo Hire an expert Get support

Enterprise ecommerce

Support Ticket System / Feature Requests

Excellence verified Meets elevated standards for security, compatibility, maintenance, and customer satisfaction. Learn more Excellence verified

Support Ticket System for WooCommerce

by Plugify

This extension provides a seamless support ticket system for general and order issues regarding your store, products, or services.

Have a new idea?

Thought of a new feature or product improvement? Share with us and let the community be a part of it.

Feature Requests

Search keywords:

Feature request status:

Sort order:

Votes

1
WooCommerce ID Caller
Add Caller ID feature. I would like to see the order of the person calling me.
- 0 comments
- Open

Votes

1
Ticket send by email notification
Hello, we are using your plugin since 1 year now and today we did our yearly renewal. Since January 2021 there is no update or upgrade on plugin. On the past and also today we request the following: If a new ticket or a reply from customer on ticket, just to receive a notification for […]
- 1 comment
- Open

Votes

1
Make the plugin to support reading email tickets sent to a email address
When a customer sends an email to tickets@yourdomain.com then the system reads the ticket, saves in database and gives it a reference number. Emails the customer back automatically and says ticket received, we will respond in 24 hours, etc etc. this info should then show up in the ticket dashboard.
- 0 comments
- Open

Votes

0
Predefined Answers
Please add a option to set predefined answers that admin can use to quickly respond to certain questions.
- 0 comments
- Open

30-day money-back guarantee

Support teams across the world

Safe and secure online payments

Sell

WooCommerce
WooCommerce pricing
Payments
No-code customization
Marketing
Checkout
Shipping
Mobile app
Enterprise ecommerce

Marketplace

WooCommerce extensions
WooCommerce themes
New
Essentials
Collections
Developed by Woo

Build

Woo for developers
Developer resources
Become a Woo agency
Become a Marketplace partner
Become an affiliate

Resources

Blog
Documentation
WooCommerce site examples
Product updates
Email newsletter
Support
Feature requests
WooCommerce hosting
Hire an agency
Participate in customer research
Accessibility
Support forums

woo

About
Press
Download WooCommerce free
Join the Woo community
Woo trademark guidelines
Brand and logo guidelines
Do not sell or share my personal information
WooCommerce Support Policy
Refund Policy
Contact us

Download on the App Store

Get it on Google Play

Follow us on Facebook
Follow us on X
Follow us on Instagram
Follow us on LinkedIn

Terms and Conditions

Privacy Notice for California Users

Use of your personal data

We and our partners process your personal data (such as browsing data, IP Addresses, cookie information, and other unique identifiers) based on your consent and/or our legitimate interest to optimize our website, marketing activities, and your user experience.