Feature Requests

• Votes

  1

  WooCommerce ID Caller

  Add Caller ID feature. I would like to see the order of the person calling me.

  • 0 comments

  • Open

• Votes

  0

  Predefined Answers

  Please add a option to set predefined answers that admin can use to quickly respond to certain questions.

  • 0 comments

  • Open

• Votes

  0

  Ticket send by email notification

  Hello, we are using your plugin since 1 year now and today we did our yearly renewal. Since January 2021 there is no update or upgrade on plugin. On the past and also today we request the following: If a new ticket or a reply from customer on ticket, just to receive a notification for […]

  • 1 comment

  • Open

• Votes

  0

  Make the plugin to support reading email tickets sent to a email address

  When a customer sends an email to tickets@yourdomain.com then the system reads the ticket, saves in database and gives it a reference number. Emails the customer back automatically and says ticket received, we will respond in 24 hours, etc etc. this info should then show up in the ticket dashboard.

  • 0 comments

  • Open