Product Icon

WooCommerce Subscriptions

by Woo
WooCommerce Subscriptions is a WooCommerce extension that lets customers subscribe to your products or services and pay on a weekly, monthly, or annual basis. It integrates with over 25 payment gateways for automatic recurring payments and supports automatic rebilling on failed subscription payments. Subscribers can manage their own plan — upgrading, downgrading, suspending, or canceling — and update their shipping address or payment method. It's a paid annual extension with a 30-day money-back guarantee.
Back

Update email to an existing Subscription (Improvement)

Currently, a customer can update their email via the Account Details page in the billing section but it will not update their email associated with their subscription. This causes issues with payment retry notifications and can cause a customer service issue with frustrated customers.

I would link everything together or allow the customer to be able to update their email associated with their subscriptions from the Account Details Page.

Thanks!

Author

Anonymous

Current Status

Closed

Last updated: May 13, 2026

1 comment

Log in to comment on this feature request.

  1. iliadiol says:
    Woo staff May 13, 2026 9:34 am

    Hi there,

    Thank you for your suggestion!

    We noticed that there is a similar request about this, which currently has more votes: Update email to an existing Subscription (Improvement) – WooCommerce. To better prioritize requests, we aim to keep 1 request open per feature. That’s why I will close this one. I encourage you to upvote the above request instead.

Use of your personal data
We and our partners process your personal data (such as browsing data, IP Addresses, cookie information, and other unique identifiers) based on your consent and/or our legitimate interest to optimize our website, marketing activities, and your user experience.