Currently, a customer can update their email via the Account Details page in the billing section but it will not update their email associated with their subscription. This causes issues with payment retry notifications and can cause a customer service issue with frustrated customers.
I would link everything together or allow the customer to be able to update their email associated with their subscriptions from the Account Details Page.
Thanks!
Closed
Last updated: May 13, 2026
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Hi there,
Thank you for your suggestion!
We noticed that there is a similar request about this, which currently has more votes: https://woocommerce.com/feature-request/update-email-to-an-existing-subscription-improvement/. To better prioritize requests, we aim to keep 1 request open per feature. That’s why I will close this one. I encourage you to upvote the above request instead.