Helps distinguish between orders that have been shipped and those still being processed.
Provides customers and store admins with a clearer view of the current order status.
2. Automatically Change Order Status to “Shipped” After Entering Tracking Details
Feature Description:
Once the store admin enters tracking details (tracking number, shipping carrier, tracking link), the order status should automatically change from “Processing” to “Shipped”.
Benefit:
Reduces the need for manual status updates, simplifying order management.
Ensures that all orders with tracking details are correctly marked as shipped.
3. Automatically Notify the Customer When the Order Status Changes to “Shipped”
Feature Description:
When the order status changes to “Shipped”, an automated notification should be sent to the customer via:
The notification should include:
Tracking number
Shipping carrier name
Direct tracking link
Benefit:
Keeps customers informed about their order status without needing to contact support.
Improves user experience and reduces frequent “Where is my order?” inquiries.
4. Add a New “Order Tracking” Tab in the Customer Account
Feature Description:
A new “Order Tracking” tab should be added to the customer’s account page.
This tab should display:
A list of shipped orders with tracking details.
The current shipment status (e.g., “In transit,” “Arrived at distribution center,” etc.).
A map showing the current location of the shipment (if available via shipping carrier API).
Benefit:
Allows customers to track their orders easily without searching through emails or contacting customer support.
Increases transparency and enhances the shopping experience.
5. Automatically Change Order Status to “Completed” When the Order is Delivered
Feature Description:
Once the shipping carrier updates the shipment status to “Delivered”, the order status in WooCommerce should automatically change to “Completed”.
This can be achieved via API integration with shipping carriers or by providing a quick-update button for the store admin.
Open
Last updated: February 8, 2025
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