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Shipment Tracking for WooCommerce

Add shipment tracking information to your orders.

We request enhancements to WooCommerce’s shipment tracking system to improve order management and customer experience. The proposed features include adding a new **”Shipped”** order status between “Processing” and “Completed,” which is automatically applied when tracking details are entered. Customers will receive automatic email/SMS notifications with tracking information once the status updates to “Shipped.” A new **”Order Tracking”** tab in the customer account will display real-time tracking details and shipment status. Finally, when the carrier marks the shipment as **”Delivered,”** the order status will automatically change to **”Completed.”**

Helps distinguish between orders that have been shipped and those still being processed.

Provides customers and store admins with a clearer view of the current order status.

2. Automatically Change Order Status to “Shipped” After Entering Tracking Details

Feature Description:

Once the store admin enters tracking details (tracking number, shipping carrier, tracking link), the order status should automatically change from “Processing” to “Shipped”.

Benefit:

Reduces the need for manual status updates, simplifying order management.

Ensures that all orders with tracking details are correctly marked as shipped.

3. Automatically Notify the Customer When the Order Status Changes to “Shipped”

Feature Description:

When the order status changes to “Shipped”, an automated notification should be sent to the customer via:

Email

The notification should include:

Tracking number

Shipping carrier name

Direct tracking link

Benefit:

Keeps customers informed about their order status without needing to contact support.

Improves user experience and reduces frequent “Where is my order?” inquiries.

4. Add a New “Order Tracking” Tab in the Customer Account

Feature Description:

A new “Order Tracking” tab should be added to the customer’s account page.

This tab should display:

A list of shipped orders with tracking details.

The current shipment status (e.g., “In transit,” “Arrived at distribution center,” etc.).

A map showing the current location of the shipment (if available via shipping carrier API).

Benefit:

Allows customers to track their orders easily without searching through emails or contacting customer support.

Increases transparency and enhances the shopping experience.

5. Automatically Change Order Status to “Completed” When the Order is Delivered

Feature Description:

Once the shipping carrier updates the shipment status to “Delivered”, the order status in WooCommerce should automatically change to “Completed”.

This can be achieved via API integration with shipping carriers or by providing a quick-update button for the store admin.

Author

kannourmano

Current Status

Open

Last updated: February 8, 2025

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