Afterpay | Site Banner Q3 2026 (US version)
Added by Colleen Harrison on August 11, 2026 Contractual placement to promote Afterpay in supported geos. Creative: use Cash App Afterpay logo (not original mint version) in the US
When a customer places a pre-order that is set to pay “Upon Release” the Total field on the invoice reads “${dollar amount} charged {the date}”. This is very misleading as the customer has not been charged yet. They will be charged when the pre-order is completed not when they placed the order, therefore the charge has not occurred.
Instead the Total field on the invoice should read “${dollar amount} will be charged upon release”.
I am submitting this request because I have a customer that has accused me of charging him twice and wants me to “Put back the money that you just misappropriated immediately.” He is very angry and this could have been avoided with more clear wording.
Thank you for making this awesome plugin, it’s been really great in our store for over a year now!
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Last updated: February 1, 2025
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Hi sarajwil,
That’s a sharp catch — “${dollar amount} charged {date}” does read as already-charged, which explains exactly why your customer reacted the way they did. Wording like that is an easy thing to misread even for careful customers.
For what it’s worth, Smart Pre-Order Manager for WooCommerce uses clearer invoice wording that distinguishes between “will be charged upon release” and an actual completed charge, so customers aren’t left assuming a charge already happened. Hope this gets sorted quickly for you either way — sounds like it’s otherwise been solid for your store.
Happy to help if you ever want to compare notes on setup.