Trustpilot | Site Banner Q4 2026

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Follow-Ups for WooCommerce

Automatically contact customers after purchase - be it everyone, your most loyal or your biggest spenders - and keep your store top-of-mind.

Feature Requests

  • Standardize add-on email type titles/labels

    Right now, the way we label the different email types is a bit awkward: http://cld.wthms.co/Q5OWKX+ http://cld.wthms.co/rifBXz+ If possible, we could clean this up a bit like so: http://cld.wthms.co/AJG26I+ http://cld.wthms.co/xjka07+

  • Missing appropriate headings and labels

    Tweet: https://twitter.com/lutrov/status/878466898693726208 Follow-ups is not following [the headings hierarchy structure that was improved in WordPress v4.4](https://make.wordpress.org/core/2015/10/28/headings-hierarchy-changes-in-the-admin-screens/) on the `wp-admin/admin.php?page=followup-emails` page`. This is a problem for people using assistive technologies. Also, input fields are missing appropriate labels. This too is a problem for screen readers and keyboard navigation. Checked and confirmed this by using the [WP […]

  • Add “Before” operator for use with Follow Up Emails

    Are there any plans to add a “Before” option as a trigger operator? Working with WC Subscriptions and multi-year variables, makes “After” difficult to manage. We want to send a series of renewal reminders leading up to the subscription expiration or next payment date. Does not seem possible with the current selection of triggers.

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