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With the Custom Thank You Pages extension, you can create custom thank you pages for each product in your WooCommerce store. Many eCommerce sites overlook the importance of the thank you page, but it can actually be a powerful tool for building customer loyalty and driving sales. After all, customers have just made a purchase and are likely feeling positive about their experience with your store.

Upsell to Your Customers

When knowing exactly what a customer purchased a more personal experience can be created to upsell the customer to purchase again with your business.

Show Related Products

The Thank You page is one of the pages that customers pay the most attention to. This greater attention also means a greater opportunity for you to provide more value to the customer and a long-lasting positive experience.

Showing related products based on what someone just purchased is incredibly powerful. The customer may not order it right away, but they will remember your store next time they need it.

Provide an Amazing Onboarding Experience

You can also use your custom thank you page to provide an amazing onboarding experience for your customers. If you sell downloadable products, you could provide a link to download the product right away. If you sell physical products, you could provide more details about the product and offer tips for using it.

Example custom thank you page

Thank You Page After Purchasing A Digital Product

After purchasing a digital product, showing how to download it is the most important thing. Right now this is shuffled away as something small and insignificant, but with relevant information this experience can be greatly improved.

Get More Newsletter Subscribers

You could consider asking people to sign up on the cart or checkout pages, but you and I both know the checkout should be as short and simple as possible. Adding a newsletter subscription popup is only a distraction from purchasing at that point.

After a completed order, you know for a fact the customer is interested in what you have to offer. This means it is a great opportunity to provide even more value and allow them to subscribe to your newsletter. No more pesky pop-ups with newsletter signups – please.

Sample Scenarios

Here are a few examples of how you could use custom thank you pages for different types of products:

Clothes

  • Include washing instructions to help customers maintain the quality of their clothing
  • Suggest matching products to their new outfit
  • Offer a refer-a-friend discount

Shoes

Imagine having just purchased a new pair of shoes. On the Thank You page you’ll see how you can;

  • Provide tips for maintaining and cleaning shoes to keep them looking new
  • Explain how to make shoes waterproof
  • How to properly clean shoes without damaging them

Electronics

  • Offer guidance for setting up and using the product
  • Share tips and tricks for getting the most out of the product
  • Provide instructions for registering for extended warranty

Frequently Asked Questions (FAQ)

How are custom thank you pages configured?

Custom thank you pages can be configured in the ‘Advanced’ settings tab for each product, and even for each variation. If no custom thank you page is configured, the existing/default thank you page will be used.

What happens when multiple products with different pages are configured?

A priority system is built in to determine which page(s) should be displayed. If you configure multiple pages, you can also add a navigation to allow customers to easily navigate between the pages.

Can I still show order details on custom thank you pages?

Of course! A series of shortcodes are available in the documentation to display any of the order details on your custom pages.

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