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Realex HPP

Developed by SkyVerge
see subscription options
A subscription enables access to the product, updates and support for one year from the date of purchase. Every site installation requires a subscription key.

Realex HPP

Developed by SkyVerge

Information & Requirements

  • A Realex merchant account
  • PHP 5.3+
  • SSL Certificate recommended (not required)
View documentation for more info →

Easily and Safely Accept Credit Card Payments via Realex HPP

Realex, a division of Global Payments Inc., is one of the leading providers of eCommerce payment solutions worldwide. Realex handles transactions valued in excess of €35 billion per annum on behalf of over 14,000 clients.

This Realex HPP extension (formerly called “Realex Redirect”) will enable your WooCommerce store to take payments through the Realex Hosted Payment Page (HPP). The HPP is a PCI DSS v3.2-compliant redirect solution. It allows you to easily process payments while reducing the significant PCI compliance burden associated with collecting card data. Merchants using the HPP can attest to their PCI Compliance by completing the short PCI DSS Self-Assessment Questionnaire (SAQ) A.

Why Realex HPP?

→ Maximize Conversions

Sell anywhere: with a payments page that adapts to any device so your customers flow easily through the buying process, on desktop, mobile or tablet.

Customise the payment experience: with a branded payment page that integrates simply with WooCommerce, and adapts to 30+ languages with multiple payment methods and currencies.

→ Minimize Fraud

Monitor, manage, and minimize: fraud and chargebacks with instant access to 30+ fraud checks to hold or block suspicious transactions.

Configure new fraud rules easily: with plain language and an intuitive interface, whilst experimenting new rules in passive mode to analyse impact prior to go live.

→ Retain Control

Transparent reporting in real-time: helps you to reconcile transactions, with the ability to search, void, and rebate your transactions easily.

Simplify: PCI compliance & reduce audit costs while retaining complete control of the end-to-end payment experience for your customer.

Realex HPP Features

  • Accept all major card types: Visa®, MasterCard®, American Express®, Discover®, and Diners Club
  • Transaction processing in 150 currencies, including Dynamic Currency Conversion to allow shoppers to pay in their currency
  • Fully PCI level 1-compliant, responsive and customizable payment page with support for 30+ languages
  • Fraud checks including CVN, 3DSecure (incl. Amex SafeKey), and AVS
  • Extensive suite of fraud management tools
  • Process refunds / voids automatically from within WooCommerce NEW
  • Capture prior authorized transactions right from the WooCommerce edit order screen, including partial captures NEW
  • Force charges for orders with only virtual items instead of authorizing them NEW
  • Choose to keep customers on-site with an iframe pay page, or use a redirect to send customers to the secure pay page
  • Customers can securely save their payment method to their account for easier checkout NEW
  • Hosted Card Management for a 1-Click solution delivering a seamless payment experience
  • Show detailed decline messages at checkout instead of generic orders NEW
  • Full Support for WooCommerce Subscriptions NEW
  • Full Support for WooCommerce Pre-Orders NEW

Seamless and Secure Payment Processing

This extension shows a payment form in your checkout that shows customers the accepted payment methods with the option to place the order.

WooCommerce Realex HPP checkout experience

Upon clicking “Continue”, customers are automatically redirected to Realex’s secure server for payment. The HPP can be loaded in an iFrame on your store and you can customize the look-and-feel. So the customer doesn’t need to feel like they’ve been redirected, they can just focus on completing their order!

WooCommerce Realex HPP Checkout process
Payment collected on Realex’s secure servers

You can also opt to show detailed decline messages to your customers, no more “an error occurred” error messages.

WooCommerce Realex HPP detailed decline messages
Detailed Decline Message

Saved Payment Methods – NEW

Realex’s Card Storage tokenization solution is designed to enhance your customer’s experience while alleviating your PCI Compliance requirements. All sensitive cardholder data is held by Realex while WooCommerce simply stores the token references. You can then call on the HPP to allow your customer to pay with one of their saved cards, and they can also update and delete them.

Card Storage provides a frictionless checkout process for returning customers, resulting in higher conversions and more sales for you.

WooCommerce Realex HPP using saved cards
Customers can choose existing cards via the HPP

Card Storage is also fully compatible with WooCommerce Subscriptions – offering support for all of Subscriptions features like payment date changes, subscription date changes, and more – as well as WooCommerce Pre-Orders.

Support for Automatic Refunds & Voids – NEW

Shop employees can now process refunds for an order paid for with Realex directly from within WooCommerce — no more logging into your merchant account to process refunds! Speed up your store management by creating full or partial refunds from the “Edit Order” screen and sending the transaction automatically to Realex by clicking “Refund via Credit Card”.

WooCommerce Realex HPP process refund
Refund via WooCommerce

If the transaction has not been captured or settled, a transaction void will be performed automatically instead to cancel the order.

Capture Charges directly from WooCommerce – NEW

Some users choose to set the payment gateway to only authorize charges rather than authorize & capture them. However, this requires the user to then log into the payment gateway admin to capture charges.

Version 2.0+ of this extension allow you to optionally capture previously authorized transactions directly from the WooCommerce Edit Order screen rather than logging into your Realex control panel to do so. Simply edit the order, select the “Capture Charge” action, and charges will be captured through Realex.

WooCommerce Realex HPP start capture

If you’ve enabled partial captures, you can even enter an amount to capture, and process multiple captures via WooCommerce.

WooCommerce Realex HPP process capture

Other Gateways From Realex

For an integrated checkout process with payment fields on the checkout page, consider the Realex API Payment Gateway. This extension keeps the customer on your site for the entire checkout process rather than using a hosted payment page or iFrame.

How to Get Started (in 5 minutes or less)

  1. Buy this extension 🙂
  2. Download and install into your WooCommerce store
  3. Login to your Realex account (sign up if you don’t already have an account) and grab your Merchant ID / Shared Secret Key
  4. Save this information on the settings page
  5. That’s it! Sit back and enjoy easy payment processing!

Need any more reason to buy? When you purchase a SkyVerge-developed extension, you’re getting the highest quality extensions for your WooCommerce store. Gain peace of mind by knowing that when you purchase our products, your store’s performance is as important to us as it is to you.

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