When using PayPal Payments with WooCommerce, it’s essential to understand the various fees and potential debits that may apply to your transactions. This section outlines the standard fees, refund policies, dispute charges, and where to view these charges in your PayPal account.
Transaction Fees
↑ Back to topPayPal charges fees for each transaction processed through your store. These fees can vary based on factors such as the transaction type, currency, and the countries involved.
- Domestic Transactions: Typically, a percentage of the transaction amount plus a fixed fee based on the currency received. For example, in the U.S., the standard rate is 2.99% of the transaction amount.
- International Transactions: May incur higher fees due to cross-border charges and currency conversions.
For a detailed breakdown of fees applicable to your country and transaction types, refer to PayPal’s official fee structure: PayPal Merchant Fees
Currency Conversion Fees
↑ Back to topIf a transaction involves currency conversion, PayPal applies a fee to the exchange rate. This fee is typically a percentage added to the base exchange rate and varies depending on the type of currency conversion.
- Currency Conversion Spread: PayPal’s transaction exchange rate includes a currency conversion spread, which is a percentage added to the wholesale exchange rate.
For more details on currency conversion fees, visit: PayPal Consumer Fees
Refund Fees
↑ Back to topWhen issuing a refund:
- Transaction Fee Retention: PayPal retains the fixed portion of the original transaction fee. The variable percentage fee is returned to the seller.
- No Additional Refund Fee: There is no additional fee for processing a refund beyond the retention of the fixed fee.
It’s important to note that refund policies can vary by region. Always consult the PayPal User Agreement specific to your country for the most accurate information.
Dispute and Chargeback Fees
↑ Back to topIf a customer files a dispute or chargeback:
- Standard Dispute Fee: PayPal may charge a standard dispute fee, which is a fixed amount per dispute.
- High Volume Dispute Fee: Merchants with a high dispute rate (e.g., 1.5% or more of sales) and over 100 transactions in the previous three months may be subject to a higher dispute fee.
- Chargeback Fee: In cases where a buyer files a chargeback through their card issuer, PayPal may charge a fee to the seller, depending on the outcome and eligibility for Seller Protection.
For more information on dispute and chargeback fees, refer to: PayPal Dispute Fee Information
Viewing Fees and Debits
↑ Back to topTo monitor and reconcile fees:
- Log into PayPal: Access your PayPal business account.
- Activity Page: Navigate to the ‘Activity’ section to view individual transactions and associated fees.
- Reports: Utilize the ‘Reports’ section for comprehensive summaries, including monthly statements and downloadable reports.
- Resolution Center: Check the ‘Resolution Center’ for any disputes, chargebacks, or claims that may affect your account balance.
By regularly reviewing these sections, you can stay informed about the fees and debits applied to your account.
If you need further assistance or specific information regarding PayPal fees and debits, please reach out to PayPal Merchant Support.