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Documents

• Guidelines – Refund and Return Policy Page

  This page provides helpful guidelines for creating an effective Refund and Return Policy for your WooCommerce store. It covers essential topics such as the importance of having a clear policy, noting items that can or cannot be refunded, deciding who pays return shipping charges, and setting customer expectations for refund timelines. Additionally, it mentions legal […]

• Importing WooCommerce Sample Data

  Right after installing WooCommerce, your store has no products, orders, or reviews. This is intentional so you can set up WooCommerce exactly as you need. If you want to see what a store full of products looks like before creating your own, you can import the sample product data included with the WooCommerce plugin. The […]

• Creating Sharable Checkout URLs in WooCommerce

  Sharable Checkout URLs make it easier to share ready-to-buy bundles with a coupon code through email campaigns, social media, or landing pages. Below, we’ll cover how to create custom links that automatically add specific products and coupons to the cart then, redirect customers to the checkout page. You can include simple products with no additional […]

• How do I prevent and respond to card testing attacks?

  Card testing is a type of fraud where the someone obtains a large amount of stolen credit card data, and then attempts to determine which of those cards are valid. Typically, these fraudulent attempts involve making a multiple low-value purchases, each with a different card, to avoid detection by cardholders or banks. If the purchase […]

• How to configure specific tax setups in WooCommerce

  The tax scenarios in this document are step-by-step guides that show how to configure specific tax setups in WooCommerce. They provide all the steps needed to achieve a particular outcome but without going into detail. Due to the uniqueness and variety of stores out there, the scenarios are not exhaustive and for illustration purposes only. […]

• Updating WooCommerce

  You can update WooCommerce with one click from the WordPress dashboard or manually by uploading files to your server. This guide covers both methods. One-click update Before you begin, read and understand the guidance in How to update your site. Then return to your live site and follow these steps. If an update is available, […]

• How To CHMOD the cache folder

  In order for the image resizer to be able to show resized images, it needs to have permission to store the resized files in a cache folder. This folder is located in your theme folder for example: wp-content/themes/freshnews/cache/. To allow the image resizer to write to this folder, you have to CHMOD the cache folder. What […]

• SSL, HTTPS, and WooCommerce

  This document gives an overview of the Secure Sockets Layer (SSL) and Hypertext Transfer Protocol Secure (HTTPS), explaining their importance for securing your WooCommerce store. You’ll learn how to set up a free or paid SSL certificate on your site, and why they are essential for protecting customer data and boosting trust. Our aim with […]

• Update PHP and WordPress

  This document covers the minimum PHP, WordPress, and MySQL versions required to run WooCommerce. Use it to verify that your store meets these requirements and to update any outdated software. WooCommerce minimum requirements Recommended vs. minimum requirements WooCommerce recommends PHP 8.3 or greater. While WooCommerce works with PHP 7.4 and above, that version reached its […]

• Find Product Category IDs

  Some WooCommerce features, shortcodes, and integrations require a product category ID. This document explains how to find the ID for your product categories in WooCommerce. For more details, see Shortcodes included with WooCommerce. You can also use the blocks included in WooCommerce with a theme that supports full site editing. Find a product category ID […]