WooCommerce Documentation
Learn how to set up, customize, and expand the functionality of your WooCommerce products with our library of documentation and tutorials.

Mobile App

Documents

  • Android & iOS Apps – Troubleshooting Errors Loading Data

    If you are having trouble loading data such as your store stats, orders, products, or reviews in the Woo app, here are some potential issues that could be causing this problem and how to solve them: Updating the WooCommerce database If data in the app isn’t loading as expected, you’ll first want to make sure […]

  • Android & iOS Apps — Login Help & FAQ

    Enter Store Address Where can I find my store address? If you can visit your store on your desktop, you already have the store address. You can get it from the address bar (the place where you enter your store name in your browser app). This is the same address your customers will access to […]

  • App Language Settings

    Both the Android and iOS Woo Mobile apps will reflect the language selected on your device settings. So, if your device (phone, tablet, etc) has the language set to English, for example, the Woo Mobile app language will be English. If you change the system language to French, the app will also reflect this change.

  • Creating or editing orders on the mobile app

    The latest versions of the mobile apps (versions 8.9.0 and above) give you the ability to create orders. Note: To obtain the best experience, we recommend you update your store to the latest version of WooCommerce. The mobile apps currently support: Creating a new order Follow these steps to create an order: Adding Products & […]

  • How to Create a Blaze Campaign

    Requirements The Jetpack plugin should be installed and connected to your site. New to Jetpack? Check out this support guide to get started with that. Starting with Jetpack 12.3, Blaze needs to be activated under the Jetpack Feature modules page. Blaze your content Follow these steps to set up a Blaze campaign: 2. Select the products you would like to […]

  • Jetpack Setup Instructions for the WooCommerce Mobile App

    Thanks for installing the WooCommerce app! You’re almost ready to manage your store on the go with Jetpack-powered features like visitor stats and push notifications for new orders! Here are the step-by-step instructions for installing Jetpack and connecting it to your WooCommerce store. You’ll be up and running in no time! Step 1: Install the […]

  • Menu

    Menu The Menu tab is home to admin tasks including switching stores, accessing your store’s WooCommerce Admin, your store view, reviews, and app settings. To access this view tap the Menu icon on the navigation bar at the bottom-right.

  • My Store

    The My Store tab provides sales and visitor data and gives insight into sales trends. It’s the default view when launching the app, but can be accessed from any other view by tapping the My Store icon next to the navigation bar at the bottom-left of the screen. The top section of My Store displays Visitors (if your site is […]

  • Orders

    Orders The Orders tab allows access to a list of orders, gives you the option to filter it by status, search for a specific order, and view and manage orders. To access this view, tap the Orders icon on the navigation bar, bottom-left. Order Filter Orders can be filtered by Order Status and/or Date Range. […]

  • Products

    The Products tab allows you to access a list of products that can be sorted, or filtered by stock status, product type or category, searched for a specific product, viewed and managed, and new ones added. To access this view, tap the Products icon on the navigation bar at the bottom right. Product Sort and […]