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Documents

• How to Create a Blaze Campaign

  Requirements The Jetpack plugin should be installed and connected to your site. New to Jetpack? Check out this support guide to get started with that. Starting with Jetpack 12.3, Blaze needs to be activated under the Jetpack Feature modules page. Or you need to install the Blaze for WooCommerce extension. Blaze your content Follow these steps to set up a […]

• How to Hide Sites from the Store Picker

  In the Woo Mobile app, when you log in using your WordPress.com account (Jetpack Sites) you can access all stores connected to that specific account. This can be very handy for users managing multiple stores since you can easily switch between stores from the app without having to log out and log into a different […]

• How to Log In to the App

  After downloading and installing the app from your preferred app store and opening the app, click on the Log In button: Log In by Scanning a QR Code This is the fastest way to sign in if you’re already signed in to your store on a computer and have that computer in front of you. […]

• In-Person Payments WisePad 3 Card Reader Return Policy

  We offer a 30-day return policy for WisePad 3 card readers purchased from WooCommerce.com. In order to start your return, please: Once we receive your inquiry, our support team will assist you with returning the reader. If you’re outside of the 30-day return window, we will be unable to accept your return. However, because we […]

• Jetpack setup instructions for the WooCommerce Mobile App

  Connect your store and WordPress.com account with the Jetpack plugin, then use that account to sign in to the Woo Mobile App. A full Jetpack connection supports features such as visitor statistics. If you only need push notifications, follow the Woo Mobile App notifications guide to check whether you can use the app’s setup without […]

• Plugin conflicts with the WooCommerce Mobile App

  You may occasionally experience conflicts with extensions and plugins that can prevent the WooCommerce Mobile App from fetching and displaying data correctly. These conflicts can occur due to the various ways third-party plugins and extensions interact with the core WooCommerce plugin. To ensure a smooth experience, it’s important to be aware of potential conflicts and […]

• Point of Sale Mode: Barcode Scanning

  The WooCommerce Mobile app supports barcode scanning when using the Point of Sale (POS) mode. Barcode scanning allows you to connect a supported external barcode scanner to scan products supported barcodes and automatically add the product to the Cart when in POS mode. Setting Up Barcode Scanning To start scanning barcodes, we will need to […]

• Receipts

  When you are using the app for in-person sales an email receipt is sent automatically upon payment collection if a customer email address is set on the order. You can also send the email receipt manually after the payment. On orders where the payment has been processed, if you have the core WooCommerce plugin (version […]

• Remote Tap-to-Pay (Card Reader Mode)

  With Remote Tap-to-Pay, you can use an Android phone as a wireless card reader for your WooCommerce POS tablet. The devices communicate over your store’s Wi-Fi network. To accept payments, you need a tablet running Woo POS and a Tap-to-Pay-eligible Android phone. How it works Remote Tap-to-Pay connects an Android phone (acting as the card […]

• Share Payment Link

  Share Payment Link is a new feature added to WooCommerce Mobile (from WCiOS 8.3 and WCAndroid 9.6) to help collect payments from your customers. With this new functionality, you can share a payment link with your customers through social networks, emails, or messages. Creating a Payment Link You can create a Payment Link for any […]