I want to sell some products on my site where the profits go to a charity – as such I don’t want customers using their account funds on these products. It would be great to have an option to exclude certain products from being eligible for account funds (something I am able to do with coupon codes already)
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Last updated: October 4, 2024
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Hi Ian, great to hear from you. Good to see the plugin continues to be supported as well, as it delivers a really useful piece of functionality. I guess we maybe are a niche use case – the “products” we sell are actually prize competition entries. As part of that we have draws for account funds, and also reward customers with account funds through instant wins and runner up prizes. At this point we don’t allow customers to purchase funds themselves.
We have developed our own code in the meantime which allows us to block the use of funds for certain products (such as competitions to win account funds, or competitions where the profits go to charity so we only want paid entries).
Hope that helps!
Hey Max! Ian here from the team at Kestrel. First off, I want to apologize for not getting back to you on this request sooner. Our team recently took on maintenance for this plugin and we’re working on improvements. This functionality is an interesting request, and we are more than happy to track interest in it as we prioritize our future roadmap.
Something that would be helpful on this request is to understand: how are you adding Account Funds to your users that makes their redemption selective? Are they not purchasing the funds in your use-case?
Almost 2 months with no reply from the plugin developers – disappointing. Would be nice to at least be told if this isn’t being progressed rather than to be left wondering. Other feedback has been commented on, not sure why this suggestion is being ignored. Guess we’ll take a look at developing our own functionality and cancelling our subscription to this plugin
Have you given any consideration to progressing this feature? Would be good to hear some feedback from the plugin developers!