Currently the system sends an expiry reminder for any voucher/gift certificate that has that has both an expiration date and an email in the “Allowed Emails” field, regardless of the remaining balance, which is ludicrous when the remaining balance is zero. The general settings page recommends that the option to remove expired vouchers is left disabled so the vouchers remain in the system, thus generating a superfluous reminder. There should be an option to toggle the reminder off when the remaining balance is zero.
Completed
Last updated: May 27, 2025
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This issue has been resolved in the latest version of the Smart Coupons plugin. If you still face issues, please open a ticket here. We appreciate your engagement and are here to help!