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WooCommerce Bookings

by Woo
WooCommerce Bookings is the official WooCommerce extension that lets store owners sell appointments, reservations, rentals, or classes with bookable time or date slots. It supports fixed time slots or flexible ranges, group and individual pricing, and resources — staff, rooms, or equipment — each with its own availability to prevent double-booking. It syncs with Google Calendar and works with any WooCommerce payment gateway. It's a paid annual extension with a 30-day money-back guarantee.
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Offer Credit or Refund option to customer when cancelling Booking

If a customer books a class and pays for it using WooCommerce Bookings, and then has to reschedule, they have to cancel the booking and add new. But there is not refund or store credit offered for the cancelled booking. It just sits there in the customers Order. There should be an option to automatically trigger a store credit, or a refund.

Author

Anonymous

Current Status

Closed

Last updated: May 13, 2026

1 comment

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  1. Jason Kytros says:
    Product developer May 13, 2026 12:40 pm

    Hi there,

    Thank you for your suggestion!

    We noticed that there is a similar request about this, which currently has more votes: https://woocommerce.com/feature-request/offer-credit-or-refund-option-to-customer-when-cancelling-booking/. To better prioritize requests, we aim to keep 1 request open per feature. That’s why I will close this one. I encourage you to upvote the above request instead.

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