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Transform your WooCommerce store into a powerful made-to-order business with Custom Orders. This comprehensive extension eliminates the complexity of managing custom product requests by providing a complete workflow from initial customer inquiry to final payment.
Whether you’re creating one-of-a-kind pieces or offering personalized services, Custom Orders adapts to your workflow:
Physical Goods & Makers
Services & B2B Businesses
Specialized & Professional Services
No More Quote Chaos – Stop juggling emails, phone calls, and spreadsheets. Everything happens in your WordPress dashboard where you already manage your business.
Customer-Friendly Experience – Your customers get a professional, Amazon-like experience where they can track their request status and communicate directly through their account.
Secure & Reliable – Built on WooCommerce’s proven payment infrastructure with secure payment links that protect both you and your customers.
Theme Compatible – Works seamlessly with any WooCommerce theme, inheriting your existing design and branding.
Developer Friendly – Extensive template override system and hooks for developers who need custom functionality.
After installing and activating the extension, simply create a new product and select "Custom Order" as the product type. Add your request form fields, and you're ready to accept custom orders.
Customers browse your custom order products like any other product. When they click "Add to Cart," they're prompted to fill out a detailed request form with their specifications before proceeding to checkout.
Absolutely! Customers can view all their requests, track status updates, and communicate with you directly through their "My Account" page under the "Custom Requests" section.
Customers can use the built-in messaging system to communicate changes. You can update the request details and pricing accordingly before generating the final payment link.
Each custom order request has its own message thread, similar to a support ticket. Both you and the customer can send messages, attach files, and keep all communication organized in one place.
Yes! Customers can upload reference images, documents, or any files that help explain their requirements. You can also send files back through the messaging system.
Yes, you'll receive email notifications for new requests, customer messages, and any other important updates. Customers also get notified when you respond.
You review each request, determine your price, and enter it in the admin panel. The system then generates a secure payment link that you can send to the customer immediately.
While this extension handles full payments, you can easily request partial payments by setting the quote amount to your deposit amount and collecting the balance through traditional WooCommerce methods.
Custom Orders works with any WooCommerce payment gateway you have installed - PayPal, Stripe, credit cards, or any other payment processor.
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