Important Order Notes for WooCommerce

What Is “Important Order Notes”?

Important Order Notes is a WooCommerce admin extension that adds visibility and structure to your existing order notes.

Instead of changing how WooCommerce works, it enhances the order notes you already use by allowing you to mark selected notes as important and organize them visually.

Important Order Notes makes sure critical order information never gets overlooked.

When stores grow, and daily workflows get busy, important details are easy to miss. Customer complaints, follow-up requests, special shipping instructions, or internal reminders often disappear in long lists of order notes.

Important Order Notes helps you clearly highlight what matters most — so your team always knows what needs attention.

Powerful Features

• Mark any customer or private order note as important
  Highlight key information by turning any existing order note into an important note assigned to a custom category and color.
• Custom Categories for order notes
  Create custom categories like „Urgent“, „Callback Required“, or „Custom Order“ – each with its own color for instant recognition.
• Due Dates & Reminders
  Set deadlines for important notes and get automatic admin notifications when tasks are overdue.
• Smart Order Filtering
  Filter your WooCommerce orders list by important notes status or specific category.
• Centralized Dashboard
  View and manage all important notes from all orders in one dedicated admin page with search and filters.
• Order List Column
  See at a glance which orders have important notes with colored badges directly in your orders list.
• HPOS Compatible
  Fully compatible with WooCommerce High-Performance Order Storage for maximum performance.

See It In Action

Order Edit Page – Mark Note as Important

• Mark any order note as important with just a few clicks – select a category and optionally set a due date.
• View all important notes directly on the order page, organized by color-coded categories with due dates and overdue warnings.

Dashboard – Notes Overview

Manage all important notes from one central dashboard with search, category filters, and overdue notifications.

Orders List – Column & Filter

Quickly identify orders with important notes through colored badges and filter the order list by note status or category.

Settings – Category Management

Create custom categories with unique colors to organize your notes by priority, department, or workflow.

How it works

1. Create categories for your important notes

Start by defining the categories you want to use for important notes, such as Follow-up, Complaint, Shipping Issue, or Urgent. Each category can be assigned a color, making important notes instantly recognizable throughout the admin area.

2. Mark any customer or private note as Important

When viewing an order, you can mark any customer or private note as important. A simple dialog allows you to select the note, choose a category, and optionally set a due date. This takes only a moment and fits naturally into the existing WooCommerce workflow.

3. Manage important notes directly on the order page

When viewing an order, you can mark any customer or private note as important. A simple dialog allows you to select the note, choose a category, and optionally set a due date. This takes only a moment and fits naturally into the existing WooCommerce workflow.

4. View all important notes in one central place

The plugin provides a separate admin page where all important notes from all orders are listed together. You can search through them, filter by category, or show only overdue notes. This gives you a clear overview of everything that requires attention across the entire store.

5. Prioritize orders using the new order list filters

In the WooCommerce order list, each order shows its important note categories in a dedicated column. You can filter the list to show only orders with important notes, only those without, or only orders containing a specific category. This makes it easy to focus on what matters most during busy workflows.

Perfect For

Customer Service Teams

Track customer complaints, callback requests, and special accommodations across all orders.

Warehouse & Fulfillment

Highlight special packaging requirements, shipping delays, and custom product requests.

Multi-Person Shops

Ensure all team members see critical order information – no more missed handoffs or lost context.