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NotifyStore turns Telegram into a mobile operations console with rich Markdown order cards, interactive inline buttons, and on-demand commands:
Send product [name or SKU] to view product details, pricing, current stock, and variation breakdowns. Use the inline Update Price and Update Stock buttons to modify catalog values instantly from your phone.
/start: Launches the welcome guide and activates the persistent touch keyboard for quick mobile navigation./stats: Opens interactive period selectors (Today, Yesterday, Weekly, Monthly) for instant sales summaries./recent: Summarizes the last 5 store orders with totals, item counts, customer names, and quick links.order [ID]: Instant order lookup with full billing and shipping details.user [Name/Email]: Customer lookup displaying lifetime order counts and total spent.
Manage customer support inquiries with sub-minute response times without leaving your mobile messaging app:
Deliver notifications directly through Meta’s official WhatsApp Business Cloud API with zero third-party subscription fees:
Automate routine operational checks so your team never misses a revenue opportunity:
woocommerce_low_stock and woocommerce_no_stock) to alert managers the moment inventory reaches safety thresholds.Stay informed with dedicated monitoring and logging tools inside WooCommerce > NotifyStore:
wp_cgnw_notifications. Features channel badges, delivery status filters, date sorting, keyword search, pagination, and a raw JSON payload inspector.
| Operational Task | Standard WooCommerce Setup | NotifyStore – Smart Store Alerts |
|---|---|---|
| Order Alerts | Delayed email notifications frequently caught in spam; requires manual dashboard refreshes. | Instant push alerts delivered across Telegram, WhatsApp, and authenticated SMTP email. |
| Order Status Updates | Must log into WordPress on a desktop, find the order, and manually edit status dropdowns. | 1-tap inline buttons in Telegram: Mark Processing, Completed, Cancelled, or Shipped. |
| Price & Stock Edits | Navigating through product catalogs in WP Admin to edit and save items individually. | Search products in chat and tap “Update Price” or “Update Stock” for immediate database updates. |
| Customer Refunds | Navigating complex refund screens and manually reconciling payment gateway refunds. | Interactive Telegram refund wizard: enter amount and reason, then dispatch refunds from chat. |
| Support Inquiries | Emails sit unattended in mailboxes until staff return to their computers. | Two-way Email Bridge: emails forward to Telegram with 1-tap direct chat reply delivery. |
| Review Moderation | Manually opening comment screens to approve reviews or clean spam. | Instant review notifications in Telegram with 1-tap Approve, Trash, and Spam buttons. |
| Abandoned Carts | Requires separate heavy marketing automation plugins or manual queries. | Built-in hourly cron detecting inactive carts and alerting managers across active channels. |
| Delivery Audit Trail | Zero central logging of outbound notifications, making troubleshooting failed alerts difficult. | Comprehensive wp_cgnw_notifications database table with searchable admin list table and JSON inspector. |
custom_order_tables)curl, json, openssl; imap required only when enabling inbound IMAP Email Pollingnotifystore text domainStop losing time checking administrative screens and refreshing order tables. NotifyStore – Smart Store Alerts puts complete, real-time control of your WooCommerce business right where you need it most: on your smartphone.
Deliver faster fulfillment, eliminate out-of-stock surprises, recover abandoned carts, and respond to customer inquiries in seconds.
Get NotifyStore – Smart Store Alerts today and experience effortless, modern WooCommerce store management.
You can receive instant WooCommerce order notifications on Telegram by connecting your store using NotifyStore. The plugin connects directly to the Telegram Bot API via a Bot Token from @BotFather and your Chat ID. Whenever an order is placed or updated, NotifyStore sends a real-time Markdown notification containing customer details, order items, totals, and one-tap action buttons directly to your Telegram chat or group.
Yes. NotifyStore provides two-way interactive store management directly within Telegram. Each order alert includes inline action buttons allowing store managers to mark orders as Processing, Completed, Cancelled, or Shipped. You can also add private admin order notes and process customer refunds directly from chat without logging into the WordPress admin panel.
NotifyStore connects WooCommerce directly to Meta's official WhatsApp Business Cloud API using your Meta Phone Number ID and permanent System User Access Token. Because it bypasses third-party SaaS middleman gateways, there are no recurring monthly plugin subscription fees, allowing you to take advantage of Meta's free monthly conversation tier.
NotifyStore uses background IMAP polling to check your store's support mailbox every 5 minutes. When an incoming customer email arrives, the plugin formats the sender's details, subject line, and an 800-character preview, then pushes it immediately into your Telegram chat. You can tap the "Reply to Email" button in Telegram, type your response, and NotifyStore dispatches the reply back to the customer's email inbox via authenticated SMTP.
Yes. With NotifyStore, you can search your catalog by typing product [name or SKU] in Telegram. The bot displays current pricing, stock counts, and variation attributes alongside "Update Price" and "Update Stock" buttons. Tapping either button prompts you to type the new value, which updates your WooCommerce database immediately.
Yes. NotifyStore fully supports Telegram Group Chat IDs. Simply invite your bot into your team or fulfillment Telegram group, retrieve the group Chat ID (which begins with a negative hyphen, e.g., -987654321), and add it to your Recipient Chat IDs setting. Everyone in the group will receive instant order notifications.
NotifyStore tracks cart session timestamps and cart values for logged-in shoppers. An automated hourly background cron scans active shopping sessions and identifies carts that have remained inactive for over 60 minutes. It then dispatches alert notifications containing the customer's email and cart total across Telegram, WhatsApp, and Email so your team can follow up promptly.
Yes. NotifyStore is 100% compatible with WooCommerce High-Performance Order Storage (HPOS / Custom Order Tables). It officially declares compatibility via custom_order_tables, ensuring fast, reliable database operations on WooCommerce 9.0 through 11.0+.
No. NotifyStore includes a built-in authenticated SMTP delivery system that hooks directly into WordPress PHPMailer. You can configure your SMTP host, port, username, password, and encryption (TLS/SSL) directly within NotifyStore settings, eliminating the need for a separate third-party SMTP plugin.
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