WCC Freshsales for WooCommerce

Streamline your sales process, track leads efficiently, and enhance customer relationships

WCC Freshsales for WooCommerce makes it simple to connect your WooCommerce store with Freshsales CRM.

With this extension, every time a customer places an order, their data—along with full order details—is instantly sent to your Freshsales account. This enables your sales team to take timely action, follow up with leads, nurture relationships, and convert more customers with a unified view of their activity.

No more manual data entry, import/export hassle, or missed leads. Just simple, automated syncing between your store and CRM.

Key features

• Automatic sync: Send WooCommerce order and customer data to Freshsales in real time.
• Smart mapping: Map WooCommerce fields with Freshsales fields to ensure accurate data flow.
• Lead and contact creation: Automatically create or update leads/contacts in Freshsales when an order is placed.
• Order information sync: Include product, quantity, total amount, and other order details with each sync.
• Simple configuration: Straightforward, user-friendly settings inside your store’s WP Admin dashboard.
• Log activity: View logs of data sent to Freshsales for troubleshooting and tracking.
• Custom field support: Map custom WooCommerce fields to Freshsales custom fields.
• No coding required: Designed for store owners and marketers to set up in minutes.

Use cases

• Capture every customer and order in Freshsales without manual entry.
• Use CRM insights to track buying behavior and improve sales strategies.
• Keep your sales team in sync with up-to-date customer information from your store.
• Nurture leads who abandoned carts or made partial purchases using CRM workflows.

Installation instructions

1. Purchase and download this extension.
2. Install and activate it via Plugins > Add New > Upload Plugin in your store’s WP Admin dashboard.
3. Go to WooCommerce > Settings > WCC Freshsales.
4. Enter your Freshsales API Key and Domain.
5. Configure field mappings and settings as per your business needs.
6. Save and start syncing!