Product Enquiry Form for WooCommerce

Let Customers Submit Enquiries Before They Buy

Turn product browsers into buyers with the Product Enquiry Form for WooCommerce plugin. Hide prices, replace the “Add to Cart” button with an enquiry button, and let customers ask questions on any page.

Select products, categories, or pages on which you want to showcase the enquiry button. Users can reach out with their inquiries by using the enquiry form or by contacting you via email, SMS, or WhatsApp. Once enquiries start coming in, reply, convert them into orders, and track performance, all from a single dashboard.

Product Enquiry Form Plugin Features

• Display enquiry buttons on specific products, categories, or all pages (shop, product, cart)
• Let customers choose to enquire via email, SMS, WhatsApp, or an on-page form
• Build the enquiry form your customers see by adding, editing, or removing fields, and connecting them to existing customer details
• Design personalized enquiry buttons and forms with different styles, colors, and text
• Keep customers engaged with convenient pop-up forms for quick and easy questions
• Handle inquiries efficiently by adding multiple WhatsApp and SMS lines for your store, each with its own status
• Customize the colors, heading, and content of enquiry notification and reply emails to match your store
• View, manage, and reply to all inquiries from a single dashboard within WooCommerce
• Turn an enquiry into a WooCommerce order in a single click, without asking the customer to start over
• Track your most-enquired products, response times, and enquiry channels from one dashboard
• Easily download product enquiries in CSV format to simplify reporting, tracking, and follow-ups

Display Enquiry Buttons on Different Pages

Display an enquiry button on different pages of your WooCommerce store by using the Enquiry Form extension. Hide the product price and Add-to-Cart button and replace it with a Product Enquiry button. You can add the enquiry button on the:

• Shop page
• Product pages
• Cart pages

This slideshow requires JavaScript.

Provide Multiple Enquiry Channels: Enquiry Form (email), SMS, and WhatsApp

The product enquiry plugin for WooCommerce empowers store owners by providing three different channels for enquiries, thus offering more flexibility and choices to the customers.

Product Enquiry Through WhatsApp

Receive customer inquiries through WhatsApp. Add multiple WhatsApp numbers, each with its own name and status, to cater to more customer enquiries, route them to the right team, and improve the user experience easily.

Enquire with Email

Admins can configure recipient email addresses from the backend and send a copy of emails to customers. Notification and reply emails can be fully branded with your own colors, heading, and message, so every enquiry email looks and sounds like your store.

Product Enquiry Using SMS

Display the SMS enquiry button on the front end and add multiple numbers, each with its own status, for enquiries.

Display Enquiry Form in a pop-up

Customers can stay on the same page and submit questions or quote requests easily by filling out a pop-up enquiry form with enquiry options including email, WhatsApp, and SMS.

Display Enquiry Button for Specific Product Variations

Enable the enquiry button only for selective product variations. You can select products depending on your marketing efforts, increasing your engagement rate. This way, you can also increase sales of underperforming products by answering queries related to those products.

Customers can Enquire About the Cart

Add an enquiry button on the cart page so that customers can send enquiries regarding the whole cart. The admin will receive the enquiry with all the product information in the form of clickable links.

Fully Customize the Product Enquiry Form

Go beyond the default fields. Add new fields such as text, email, number, dropdown, checkbox, radio, or file upload, and control each one’s label, placeholder, required status, and default value. Fields can even be connected to existing customer details, like name or email, so submitted enquiries stay organized and easy to act on.

Reply to Enquiries and Convert Them into Orders

Manage every enquiry from a single dashboard. Reply to customers directly, with attachments, without leaving WordPress. When a customer is ready to buy, convert their enquiry straight into a WooCommerce order with one click; no need to ask them to fill out the checkout from scratch.

Track Enquiry Performance with Built-in Analytics

See what’s working at a glance. The Enquiry Analytics dashboard shows your most-enquired products, a breakdown of enquiries by status, average first-response time, and a channel mix across form, WhatsApp, and SMS enquiries, so you always know how quickly and how well your team is responding.

Extensive Customization: Buttons, Forms, and Colors

You can select the enquiry button style as a button or text and change the enquiry button’s text. You can also set the background, hover, text, and text hover colors.

You can easily personalize the enquiry form by using the Product Enquiry Form extension for WooCommerce. This allows you to add, edit, and rearrange fields as needed.