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From order updates to delivery confirmations, admin alerts to WhatsApp messaging — the complete SMS toolkit for WooCommerce.
Every order status change triggers an automatic SMS to your customer. Processing, shipped, out for delivery, delivered — they always know what’s happening, in real time.
Integrate with Zorem’s AST PRO and TrackShip to send shipment-specific SMS updates: tracking number, carrier, delivery ETA, out-for-delivery alerts, and delivered confirmations.
Reach customers on WhatsApp — the world’s most-used messaging platform. Send order updates, tracking info, and confirmations via Twilio WhatsApp or WhatsApp Business API directly.
Don’t miss a single new order. Get instant SMS alerts on your phone for new orders, low stock, failed payments, refund requests, and other critical store events.
Simple opt-in checkbox at checkout lets customers consent to SMS updates. Fully compliant with GDPR, TCPA, and global SMS regulations. Respect customer preferences automatically.
Edit every SMS template with your own brand voice. Use dynamic placeholders for order data — customer name, order number, tracking link, total amount, store name, and more.
Validate phone numbers in real-time at checkout to prevent failed SMS deliveries. Catch typos before the order is placed. Supports international formats with country code selection.
Respect customer time. Set quiet hours when SMS messages won’t be sent (e.g., 10pm–8am). Off-hours messages are queued and automatically sent in the next available time slot.
Need to message a specific customer about an issue? Send a custom SMS directly from the WooCommerce order edit screen. No switching tools, no copy-paste.
A complete suite of tools to manage and optimize your WooCommerce SMS Strategy.
SMS gets read. Email gets ignored. Make sure customers see your messages.
Proactive SMS cuts “Where is my order?” support load by up to 70%.
Never miss a new order, refund, or low-stock event again.
Choose Twilio, WhatsApp, ClickSend, Vonage — whatever fits your budget and region.
Reach 2 billion+ WhatsApp users globally.
Opt-in flows and consent logging built in.
Proactive updates build trust and repeat purchases.
Catch invalid numbers at checkout, prevent failed deliveries.
Brand-aligned messages with dynamic variables.
Respect customer time zones and quiet hours.
Built for modern WooCommerce installations.
Regular updates and dedicated support team.
The plugin integrates with leading SMS API providers like Twilio, WhatsApp Business, ClickSend, Nexmo, and others. You need to connect your SMS provider account to start sending messages.
Yes, customers can opt-in to receive SMS updates during checkout. They can also opt-in later from the Order Received (Thank You) page or the View Order page.
Yes, you can manually send SMS messages from the WooCommerce Edit Order screen.
Yes, the plugin allows full customization of SMS templates, including the use of variables to personalize messages.
Yes, the plugin validates customer phone numbers during checkout when using Vonage (Nexmo) or Twilio.
Yes, you can set a "Do Not Disturb" time range to avoid sending messages during late hours. Off-hours messages will be queued for the next available time slot.
Yes, SMS history and logs are available in the WooCommerce order notes and SMS Settings.
Yes, you need an account with a supported SMS provider like Twilio, ClickSend, or Nexmo to send messages.
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