Export Bookings Products

Export a bookable product’s configuration to help WooCommerce support troubleshoot its settings or recreate the setup on a test site. The export includes the product’s booking settings, associated resources and person types, and global availability rules. It doesn’t export customer bookings or orders.

Before you begin, make sure WooCommerce Bookings is active and you can edit the product and access global availability settings. Save any product changes you want to include before exporting.

Export a bookable product

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1. Go to Products > All Products in your WordPress dashboard.
2. Open the bookable product you want to export.
3. In Product data, select the Export tab.
4. Select the Export button inside that tab.

Check the download

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Your browser downloads a ZIP file containing the product configuration. If your server doesn’t support ZIP creation, the download is a JSON file instead.

Open your browser’s downloads list and check that the file finished downloading. For a ZIP download, confirm that the archive opens and contains a JSON file. Keep the original download if you need to share it with support, and follow the file-sharing instructions in your support conversation.

If no file downloads, reopen the product editor and try Export again. If you still can’t export, check with your site administrator that your account can edit the product and read global availability settings. Include any error message when contacting support.

Import a bookable product

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To recreate the configuration on a test site, follow the WooCommerce Bookings Helper guide. The helper provides tools for importing bookable product settings. This export is a configuration file, not a backup of your store or its booking history.