Privacy considerations when using official payments extensions

If you choose to accept payments via a payment gateway like Stripe or PayPal, some of your — and your customers’ — data will be passed to the respective third party. This includes information required to process or support the payment, such as the purchase total and your customer’s billing information. We recommend that store owners disclose that they are sharing information with payment providers in their privacy policy.

This documentation outlines which data is stored and shared with a payment provider when a WooCommerce site uses payment gateways offered on WooCommerce.com. When using a payment gateway, you are not sharing this information with WooCommerce.com.

Depending on which settings are enabled and which additional plugins/extensions are used, the specific information shared by your store will vary. We recommend consulting with a lawyer when deciding which information to disclose in your store’s privacy policy.

Which data is collected

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Information shared with a payment provider typically includes:

Name
Email
Address
Phone
City/State/ZIP
Unique payment identifier
Payment provider identifier

How payment providers use data

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Click a payment provider’s name below to view their privacy policy.

Stripe

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This payment gateway sets the following cookies:

wp_woocommerce_session_HASH
_stripe_mid
_stripe_sid

Learn more about Stripe’s cookie policy.

Questions and support

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Do you still have questions and need assistance?

Get in touch with a Happiness Engineer via our Help Desk. We provide support for extensions developed by and/or sold on WooCommerce.com, and Jetpack/WordPress.com customers.
If you are not a customer, we recommend finding help in the WooCommerce support forum or hiring a Woo Agency Partner. These are trusted agencies with a proven track record of building highly customized, scalable online stores. Learn more about Woo Agency Partners.