The notification email is fully customizable. This page explains the template system, available tags, and provides ready-to-use examples.
How templates work
↑ Back to topThe notification email is a native WooCommerce email, configured at WooCommerce → Settings → Emails → Payment Token Expiry. That screen has the standard WooCommerce email fields (Subject, Email heading, HTML/plain-text type, recipient), plus a Message field added by this plugin for the body text.
The Message field accepts plain text (with basic HTML allowed) and template tags. When an email is sent, the plugin:
- Replaces each
{tag}with the real value for that customer and card. - Wraps the result in your WooCommerce email template (header, logo, footer).
This means you write only the body — WooCommerce handles the branding.
A shortcut to this screen is also available on the plugin’s own Settings → Token Expiry page, under Email Settings.
Template tags
↑ Back to top| Tag | Example output | Description |
|---|---|---|
{customer_name} | Jane Smith | Customer’s display name |
{customer_first_name} | Jane | Customer’s first name only |
{customer_last_name} | Smith | Customer’s last name only |
{customer_email} | jane@example.com | Customer’s email address |
{card_type} | Visa | Card brand (Visa, Mastercard, Amex, etc.) |
{card_last4} | 4242 | Last 4 digits of the card number |
{expiry_date} | 06/2026 | Full expiry date as MM/YYYY |
{expiry_month} | 06 | Expiry month as MM |
{expiry_year} | 2026 | Expiry year as YYYY |
{my_account_url} | https://example.com/my-account/ | Link to the customer’s My Account page |
{payment_methods_url} | https://example.com/my-account/payment-methods/ | Direct link to Payment Methods management |
{site_name} | My Store | WordPress site name |
{site_url} | https://example.com | WordPress site URL |
Default template
↑ Back to topThe built-in template is a clean, functional plain-text message. Leave the Message field blank to use it — the default text is shown as placeholder text in the field, and clearing your customization at any time restores it.
Hello {customer_name},
Your saved {card_type} card ending in {card_last4} will expire soon ({expiry_date}).
Please update your payment information to avoid any interruption to your service.
You can update your payment method in your account:
{payment_methods_url}
Thank you for your continued business.Example templates
↑ Back to topFriendly / brand-voice template
↑ Back to topHi {customer_first_name},
Just a quick heads-up — your {card_type} card ending in {card_last4} expires in {expiry_month}/{expiry_year}.
To make sure your orders and subscriptions keep running without a hitch, add your new card details here:
👉 {payment_methods_url}
It only takes a minute, and you'll be all set.
Thanks for being a {site_name} customer!
The {site_name} TeamSubscription-focused template
↑ Back to topHello {customer_name},
We noticed that the payment card linked to your subscription — {card_type} ending in {card_last4} — is set to expire on {expiry_date}.
If you have an active subscription with us, an expired card will cause your next renewal to fail, which may interrupt your service.
To keep everything running smoothly, please update your card before {expiry_date}:
{payment_methods_url}
If you have already updated your payment method, you can ignore this message.
Questions? Reply to this email or visit {my_account_url}.
— The {site_name} TeamMinimal / transactional template
↑ Back to top{card_type} •••• {card_last4} expires {expiry_date}.
Update now: {payment_methods_url}HTML in templates
↑ Back to topThe plugin wraps your template in WooCommerce’s HTML email layout automatically. If you want to add basic formatting inside the body, you can use standard HTML:
<p>Hi {customer_first_name},</p>
<p>Your <strong>{card_type}</strong> card ending in <strong>{card_last4}</strong> expires on <strong>{expiry_date}</strong>.</p>
<p>
<a href="{payment_methods_url}" style="background:#7f54b3;color:#fff;padding:10px 20px;text-decoration:none;border-radius:4px;">
Update payment method
</a>
</p>
<p>Thank you,<br>{site_name}</p>Note: The WooCommerce email wrapper uses inline CSS. For maximum compatibility across email clients, keep your custom HTML simple and avoid external stylesheets.
Email subject and heading
↑ Back to topThe Subject and Email heading fields (on the WooCommerce → Settings → Emails → Payment Token Expiry screen) support the same template tags as the message body. Recommended subject pattern:
Action needed: your {card_type} card ending in {card_last4} expires {expiry_date}Keep the subject under 60 characters to prevent truncation in Gmail, Outlook, and Apple Mail. The heading appears as the large title inside the email body, above your message.
Testing your template
↑ Back to topAfter saving your changes, go to Settings → Token Expiry → Email Settings and click Send test email. The plugin sends a preview email to your account’s email address using sample card data. Always test before going live with a new template.