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  6. Store Manager Guide

Store Manager Guide

Articles

  • Subscriptions Store Manager Guide

    This guide provides an overview of the features available to a store manager with the WooCommerce Subscriptions extension. Answers not found here may be located at Subscriptions FAQ WooCommerce developers looking for technical documentation can refer to the Subscriptions Developer Documentation Creating a Subscription Product Subscriptions lets you create simple subscription products or variable subscriptions […]

  • Subscriptions Early Renewal Guide

    In WooCommerce Subscriptions 2.3, the option to allow customers to renew subscriptions early was introduced. This means that a customer doesn’t have to wait until the next renewal payment date in order to pay for the next renewal. They can opt to renew early and have the next payment date appropriately adjusted. Enable Early Renewal […]

  • Subscriber’s View

    This guide provides an overview of the functionality available to customers who purchase a subscription in your store via WooCommerce Subscriptions or Subscriptions with WooCommerce Payments. For an overview of features for store managers, see the Subscriptions Store Manager Guide. If you have a question not answered here, check the Subscriptions FAQ. My Account Pages After a customer […]

  • WooCommerce Subscriptions Upgrade Instructions

    This guide provides instructions to safely upgrade major versions of the WooCommerce Subscriptions plugin. While many of these steps are not necessary most of the time, it is always safest to follow these steps when upgrading to a major new version. By following these instructions carefully, you will prevent issues and interruptions to your store. […]

  • Subscription Payment Methods & Gateways

    WooCommerce Subscriptions is a premium extension that offers two methods for accepting recurring payments: Automatic payments Manual payments To understand the difference between the two methods, read Subscription Renewal Process before continuing. This guide provides a detailed and up-to-date list of the gateway extensions that support one or both payment methods. For extensions that support automatic payments, it also provides […]

  • Subscription Renewal Synchronization Guide

    This guide provides information about synchronizing subscription renewals with the WooCommerce Subscriptions extension as well as Subscriptions by WooCommerce Payments. If you haven’t already, you should read the Subscriptions guide for Store Managers to get a more general introduction to working with the Subscriptions extension. The information here will also be easier to understand if […]

  • Limitations of PayPal Standard with Subscriptions

    Although PayPal Standard can be used with Subscriptions, it is also one of the most limited payment gateways. For this reason, it is highly suggested that you understand the limitations that will exist for your subscriptions that use PayPal Standard. What does PayPal Standard not support? Multiple Subscriptions The multiple subscriptions restriction refers to the […]

  • Enabling Payment Gateways for Subscriptions

    WooCommerce Subscriptions is compatible with many payment gateways that have the features necessary for processing automatic payments. No Available Payment Gateways Warning During the checkout process, Subscriptions will offer a warning if there are no gateways enabled that support Subscriptions and manual payments are not accepted. This message appears on the checkout page in the […]

  • Limited Subscription Payment Coupons

    Limited Subscription payment coupons enhance the core WooCommerce coupon management functionality. This feature allows store managers to create coupons that apply to a certain number of subscription payments. This guide will outline the features of limited coupons, step through their setup, and showcase some special use cases. Limited coupons are coupons that will apply a […]

  • Subscriptions Requirements

    Requirements In order to run WooCommerce Subscriptions extension, there are a few requirements that must be in place. This guide lists those requirements to help everything run smoothly. Also take a look at the WooCommerce requirements and server recommendations. If using subscriptions with WooCommerce Payments, refer to the WooCommerce Payments requirements. Requirements PHP Version 7.0 […]

  • Subscription Resubscribe Guide

    This guide provides information about resubscribing to subscriptions with the WooCommerce Subscriptions extension as well as Subscriptions by WooCommerce Payments. A resubscribe is a special type of subscription renewal that applies only to a subscription that has ended. After a customer’s subscription has expired or been cancelled, she can create a new subscription which extends […]

  • Subscription Orders

    To track the life-cycle of a subscription, the WooCommerce Subscriptions extension and Subscriptions by WooCommerce Payments both create relationships between orders and subscriptions. This guide provides an overview of each of these relationships and the corresponding order type. If you haven’t already, you should read the Subscriptions Guide for Store Managers before continuing. The information […]

  • Subscription Status Guide

    In the same way WooCommerce applies an order status to indicate the current state of an order during its life-cycle, WooCommerce Subscriptions & Subscriptions by WooCommerce applies a status to a subscription. What each the possible subscription statuses represent is not always obvious. This guide details each status, explains when it is applied and what it […]

  • Subscription Reports

    WooCommerce Subscriptions adds a subscription Reports section to the WooCommerce Reports administration screen. Reports in this section provide a number of insights about your subscription store that cannot be easily found in other sources. This guide provides an overview of the Subscriptions Reports feature. It is intended to provide store managers with non-technical details about reports, details how […]

  • Failed Recurring Payment Retry System

    The Failed Recurring Payment Retry system can help recover revenue otherwise lost due to payment methods being temporarily declined. For example, if a credit card balance was at its limit when attempting the first recurring payment and the charge was declined, it can be successfully processed a few days later when the card owner has […]

  • Migrating Subscribers to WooCommerce Subscriptions

    If you have an existing store using another eCommerce platform and selling subscription products, you may wish to migrate your customers from this system into WooCommerce and Subscriptions. Because a subscription is linked to a product, customer, payment gateway and potentially an order or orders, migrating a subscription can be very difficult. This guide will […]

  • Store Manager Guide to Multiple Subscriptions

    WooCommerce Subscriptions version 2.0 introduced a way to purchase different subscription products in the one transaction. Designing a system for purchasing different subscription products means handling thousands of potential billing schedules, which creates a number of challenges; especially as taxes, shipping, fees and other amounts need to be calculated for each of these billing schedules. […]

  • Subscription Product vs Subscription

    WooCommerce Subscriptions & Subscriptions by WooCommerce provides two different, but related items: subscription products; and subscriptions. This guide provides an explanation of the differences between a subscription product and a subscription. It also provides examples to illustrate those differences. If you haven’t already, you should read the Subscriptions guide for Store Managers before continuing to […]

  • Manually Add or Edit a Subscription

    This guide explains how you, as a store manager, can manually add or change a subscription in your WooCommerce store. This applies to both the WooCommerce Subscriptions & Subscriptions by WooCommerce. We recommend starting with the Subscriptions overview and Store Manager Guide if you have not yet read this important information. Manually add a subscription You may want to […]

  • Subscription Switching Guide

    Customers can upgrade and downgrade their subscriptions, using the WooCommerce Subscriptions switching feature. We recommend reading the Store Manager Guide to get a more general introduction to working with the Subscriptions extension. If you have a question not answered here, you may find answers in the Subscriptions FAQ. Upgrading/Downgrading Subscriptions Subscriptions version 1.4 introduced a […]

  • Subscription Renewal Process

    This page provides information about actions that are taken when recurring payments are handled by WooCommerce Subscriptions. There are similarities but not all the details here apply to Subscriptions by WooCommerce Payments. We recommend reading the Store Manager Guide for Subscriptions to get a more general introduction to working with the extension. Recurring Payments & the Renewal Process […]

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