Documentation

Learn how to set up, customize, and expand the functionality of WooCommerce

FAQs and Roadmap

Documents

  • Subscriptions and the GDPR

    Woo Subscriptions supports the tools that enable store managers to comply with the General Data Protection Regulation (GDPR). This support is built on the functionality included in WooCommerce and WordPress. Below is information on how these two handle customer data. Data Subscriptions Uses Subscriptions accesses and records data similar to WooCommerce. The data used by […]

  • WooCommerce Subscriptions Guide to VAT 2015 Changes

    This guide provides information on how to update subscriptions created before 1st January 2015 using the WooCommerce Subscriptions extension in order to be compliant with the 2015 VAT changes that come into effect on 1st January 2015. If you have not already done so, you should read blog post about WooCommerce VAT 2015 changes and options for making WooCommerce compliant […]

  • Why aren’t Subscriptions Cancelled or Suspended at PayPal?

    PayPal and WooCommerce Subscriptions both keep a record of your store’s subscriptions. As a result, the status of these subscriptions needs to be synchronised with PayPal. On occasion, store managers may find that when a customer or store manager suspends or cancels a subscription in the store the status change is not reflected at PayPal. Similarly, […]

  • Change PayPal email address with existing subscriptions

    If you have existing subscriptions with PayPal, you can still change your PayPal email address; however, you need to change both the email used in WooCommerce and the primary address with PayPal. Please also note, you can not change to the email address in WooCommerce to use the email address of a different PayPal account. […]

  • Subscriptions FAQ

    WooSubscriptions is a premium extension, and this page has answers to commonly asked questions. For technical questions about integrating software with Subscriptions, refer to the Subscriptions Developer Docs. Topics Subscriptions Features Can Subscriptions do [insert-feature]? There are many great ideas for how to use a subscription to create a novel business model. It is great to see […]

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