Working With Woo


I’m into my second week here with WooThemes, and I just wanted to say thank you for the warm welcome. It’s definitely a great feeling to be welcomed into the community by everyone here. For those who are confused on who I am and where I came from, then just refer back to this post. If you’re curious what a Community Manager does, I’ll try and explain in depth soon. 🙂

Lately I’ve been brainstorming ways that I can bridge between you guys, our wonderful WooThemes users, and the rest of the WooTeam. The other members of the team are working their butts off not only creating beautiful and functional themes, but they’re there when you guys happen to break the themes and need help with something. We encourage everyone to try and customize their theme and break it if you have to, but it keeps our team busy making sure the web is a beautiful and working place.

With that said, part of my job is to be able to interact with all of you on behalf of our team. Email has been a big part of that so far, and believe it or not it’s been fun interacting with everyone via email. This post and blog you’re reading right now is another part of that. I’ll be posting as much as I can on the blog. For me it’s a place where I can talk to you guys, hear your frustrations, and even gather ideas.

Speaking on ideas, gathering your thoughts might be the part of my job I’m looking forward to the most. That’s what I wanted to talk about today. I get to daydream with you guys and pick your brains on what things you’d like to see WooThemes working on. I think it’s a great aspect of WooThemes to be able to listen to our users. Ultimately if we aren’t creating what you want and need then why should you be our customer right? That’s why I wanted to highlight one place where you can tell us what to do.

We call it WooIdeas. It’s a site where you can submit ideas that you have and vote on others. If your ideas gain traction from other users voting on them, we’ll look into possibly creating something from your idea. I’ll be on WooIdeas a lot monitoring and commenting on your ideas, I encourage you to use it to your advantage. It’s a great chance to see something you want us to do become a reality.

In a sense you’re working with Woo and helping us shape where we go in the future, and we appreciate that about our community. So don’t be afraid and use WooIdeas and let us know what you think.

We’ll talk again soon. 🙂

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Mark Forrester Avatar

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9 comments

  1. Welcome!

    Wes Kriesel
    marzo 14, 2011
    • Thanks Wes, nice site by the way. 🙂

      Ryan Ray
      marzo 14, 2011
  2. WooIdeas – what a great idea.

    I would certainly like to participate in that
    especially the idea of voting. Any chance
    you could have a top 10 or 20 which changes
    each week or month.

    StuartTool Lanyards

    Stuart
    marzo 14, 2011
    • Feel free to sign up over at WooIdeas and post your idea and vote on others. We’ll always be looking to improve WooIdeas, I’ll see if your suggestion is possible. 🙂

      Ryan Ray
      marzo 14, 2011
  3. Hi there,

    Nice, glad to see that you guys implemented this. I’m going to head over there and offer a few ideas :).

    Be well,

    Moshe

    Moshe Morris
    marzo 14, 2011
    • Thanks Moshe, I see them on the site. 🙂

      Ryan Ray
      marzo 15, 2011
  4. Welcome to you, Ryan! Glad to see a company that takes customer experience seriously.

    Nikole Gipps
    marzo 15, 2011
    • Thanks Nikole,

      We’re doing our best to make Woo a great experience. 🙂

      Ryan Ray
      marzo 16, 2011
  5. I think you are the cutest community manager EVER!

    Mindy
    marzo 17, 2011

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