Shipment Tracking for WooCommerce

Shipment Tracking adds tracking details to your WooCommerce orders and shows them where customers already look. Once you add tracking to an order, the information appears in order emails, on the order tracking page, and on the order view page in the customer's account. This gives shoppers a clear, self-service way to follow their delivery without contacting you.

Shipment Tracking generates automatic tracking links for many major carriers, including Australia Post, Canada Post, City Link, DHL, DPD, Fastway South Africa, FedEx, OnTrac, ParcelForce, Polish shipping providers, Royal Mail, SAPO, TNT Express (consignment and reference), UPS, and USPS. When you select one of these providers and add a tracking number, the correct tracking link is created for you.

You can still use Shipment Tracking with carriers that are not in the built-in list. Choose the Custom Provider option when adding tracking to an order, then enter the carrier's name and the full link to their tracking page. This lets you support niche or regional carriers while giving customers the same in-order and email tracking experience.

Yes. Shipment Tracking supports multiple tracking numbers on the same order, which is helpful when an order ships in more than one package or from different locations. When you add tracking details, you can select Add Tracking Number to include additional entries, and each one appears for the customer.

Yes. After you add tracking details to an order, that information is included in the order's email notifications, such as the Completed Order email sent when you mark the order as complete. Tracking details are also carried into other status-change notifications and Order Actions emails for that order, so customers receive their tracking link as part of your normal order communications.

Shipment Tracking is designed to work right after installation, with no configuration required to get up and running. You can start adding tracking numbers to orders straight away, and the tracking links and customer-facing display are handled for you. This makes it a straightforward option for stores that want to add tracking without a setup process.

Yes. Shipment Tracking works with the WooCommerce Mobile App, so you can add tracking numbers to orders while you are away from your computer. This is useful if you pack and ship on the go and want to update orders as they leave your workspace.

Open the order under WooCommerce > Orders, then use the Shipment Tracking panel on the order screen. Choose your provider (or select Custom Provider), enter the tracking number, optionally set a shipping date, and save the tracking details. Marking the order as Complete at the same time sends the Completed Order email with the tracking link included.

Yes. Shipment Tracking is designed to help you share delivery information at the moment customers want it, by placing tracking links in order emails and in their account. Giving shoppers a clear way to follow their package can help improve the post-purchase experience and build trust through transparency.

Yes. Shipment Tracking supports adding tracking information programmatically through the WooCommerce REST API, so connected shipping and fulfillment systems can create tracking entries on orders without manual entry. This is helpful for higher-volume stores that generate tracking numbers in another tool and want them reflected in WooCommerce.

Yes. Shipment Tracking is compatible with WooCommerce High-Performance Order Storage, which stores orders in their own database tables to support store performance. It also works with cart and checkout blocks, so it fits into modern WooCommerce stores.

Shipment Tracking is best for merchants who buy or print their shipping labels outside WooCommerce, for example at a carrier counter, through a separate shipping platform, or via a fulfillment provider, and want to add the resulting tracking numbers to their orders. You can add tracking manually on the order screen, on the go through the WooCommerce Mobile App, or programmatically through the REST API, and it then appears in order emails, the order tracking page, and the customer's account. It suits stores that want a straightforward way to share tracking without changing how they buy postage.

If you buy and print your shipping labels directly in WooCommerce with WooCommerce Shipping, tracking numbers are generated and saved to your orders automatically and are included in the Completed Order email, so a separate tracking extension may not be needed. Shipment Tracking is most useful when you ship or buy labels outside WooCommerce and want to add tracking numbers to orders yourself. If your goal is to purchase discounted UPS, USPS, or DHL labels and get tracking in one step, WooCommerce Shipping is the better starting point.