Theme Launch – Threads

Try the New WooCommerce Mobile App for Key Metrics, Order Look-Up, and Notifications – Cha-ching!

Written by Marina Pape on January 22, 2019 Blog, Product news.

Sometimes the best time to check your store isn’t the best time to be at your computer – on a train, in a corridor between meetings, on a beach. Enter the new WooCommerce Mobile App to make store management easier!

Manage WooCommerce, Wherever You Are

However, whenever, and wherever you manage your store, the new WooCommerce Mobile App puts WooCommerce in your pocket for at-a-glance metrics, notifications, and more.

The first app we released was iOS-only, but we’re pleased to have released the new and improved version for both iOS and Android.

Key Features

  • Track your store: See which products are performing best and check your overall revenue, and view order and visitor data by day, week, month, or year.
  • Manage orders: Scroll, filter, or look up specific orders. Tap to view order information — including product(s), value, customer data, shipping details, and notes — and do basic order fulfillment.
  • Real-time order alerts: Get notifications about store activity, including new orders and product reviews. There’s even an optional cha-ching sound!

How to Get The App and Connect Your Store

The WooCommerce Mobile App is free and available today in the iOS App Store and Google Play. There is detailed documentation for iOS and Android to guide you.

Like the WooCommerce plugin, our app is open-source and the code is available on GitHub – iOS and Android – should you wish to explore it further.

If you have an idea or suggestion for the mobile app, we’d love to hear it: search the public ideas board and sign in to upvote or add new requests.

Requirements

Why do I need Jetpack?

The Jetpack plugin connects your self-hosted site to a WordPress.com account and provides a common authentication interface across lots of server configurations and architectures.

Both Apple and Google only allow a single trusted sender for pushes for security reasons (read more), making Jetpack the best way for us to give you modern mobile app features like push notifications.

As part of the required connection to WordPress.com, Jetpack caches* data locally on the WordPress.com servers. If you’d like to know exactly what data Jetpack syncs, here is the full breakdown.

Kudos to Team Hogsmeade

At Automattic, we name our teams all kinds of strange things – like Alpha, Air, and Helios. In this case, Hogsmeade is the magical team that did the majority of work to bring your new app to life.

Try the WooCommerce Mobile App Today

We hope you’ll try — and love — the new app! Let us know in the comments about your experience.

P.S. We’re grateful to everyone who signed up for beta testing, gave feedback, and played a role in the development process. If you’re interested in helping us to test WooCommerce core releases, future app features, or anything else, sign up for the Design Feedback Group.

*EDIT: 24 January 16:01 UTC: We removed the phrase “shadow site” from this section as it sounded weird and doesn’t best reflect what’s actually happening – which is just standard cloud data backup.

Try The New WooCommerce Mobile App for Key Metrics, Order Look-Up, and Notifications – cha-ching!

53 Responses

  1. CreaPublicidadOnline.com
    January 22, 2019 at 3:54 pm #

    Es bastante util la app para IOS

    • Marina Pape
      January 22, 2019 at 5:25 pm #

      Realmente me alegra escucharlo!

  2. Felix Appmaker.xyz
    January 22, 2019 at 4:20 pm #

    Finally. Lots of hope to this. Have been testing them in beta for quite some time.

    • Marina Pape
      January 22, 2019 at 5:24 pm #

      Thank you for testing! Legend 🙂

    • Felix Appmaker.xyz
      January 23, 2019 at 6:25 am #

      🙌

  3. Andrei
    January 22, 2019 at 6:00 pm #

    Do you plan to offer a way to login without Jetpack?

    • Marina Pape
      January 22, 2019 at 6:24 pm #

      Hi Andrei. Login without Jetpack isn’t in the roadmap as things stand. The only constant in the world is change, so this could change, but there is no plan for this for the foreseeable future.

  4. recelinteracrtive
    January 22, 2019 at 11:30 pm #

    thanks for sharing

    • Showbox apk
      February 3, 2019 at 12:14 pm #

      Yeah. The best theme for WP 😀

  5. David Decker
    January 23, 2019 at 12:39 am #

    The dependency on Jetpack is really, really bad.
    For any client I work with this is just unacceptable – and I fully agree with my clients on this one.

    If there was anything missing API-wise then this should have been added into WooCommerce itself or into a simple “connect” add-on or something like that.

    • Marina Pape
      January 23, 2019 at 4:35 pm #

      Thanks for being honest with your thoughts on this, David. I checked up with the mobile dev team to give you a proper answer here and they said that communicating directly with WooCommerce sites presents a number of challenges dealing with disparate server configurations, web hosts firewall rules, and the list goes on.

      Providing centralized services like notifications requires a trusted third party service, like Jetpack, to provide a reliable way to connect and communicate with sites. The choice of Jetpack itself was an internal decision because we own that entire infrastructure. Coming up with a separate infrastructure to solve all of the problems Jetpack solves is hard for Automattic to justify.

      I hope that answers you somewhat. There are a couple of other free/paid apps in the app stores, have you tried any of them, out of interest?

  6. max
    January 24, 2019 at 1:20 am #

    excellent read, many thanks 🙂

  7. steve jones
    January 24, 2019 at 1:23 am #

    finally a decent guide to this

  8. Vishnukanth
    January 24, 2019 at 8:34 am #

    Great update… Thanks for sharing..

  9. Chris McCoy
    January 24, 2019 at 5:52 pm #

    glad this is much easier to use than the old app where you had to copy and paste the secret keys from the wp-admin and pass over to the app.

    • Marina Pape
      January 24, 2019 at 7:14 pm #

      Yes! I found copying the keys a bit of a pain – this is much easier 🙂

  10. vonage login page
    January 25, 2019 at 9:32 am #

    I loved your performances and am using all your services to implement my Vonage Website building.

  11. Adedotun
    January 25, 2019 at 11:29 am #

    I love this.

  12. Jack Gillman
    January 25, 2019 at 1:49 pm #

    I installed the WooCommerce mobile app on my iPhone 7. It’s pretty basic, but it gets the job done. Note that it requires the Jetpack plugin.

    • Marina Pape
      January 25, 2019 at 6:28 pm #

      Glad you’re set up and running, Jack. New features on the way, so keep hitting update. We hope to serve you well with it 🙂

  13. Sebastian
    January 28, 2019 at 12:08 am #

    Hola! Tengo problemas para conectar mi nueva app de woocommerce con mi sitio web. Como me puedo conectar son servicio al cliente?

    MI anterior app de woocommerce trabaja sin ningún problema pero no puedo acceder a la nueva app.

    Gracias!

    • Marina Pape
      January 28, 2019 at 9:30 am #

      Hi Sebastian! Sorry you are having some trouble. It sounds like it might because you need to install Jetpack. You can get in touch with a WooCommerce Happiness Engineer via the Help Desk at https://woocommerce.com/my-account/create-a-ticket/

  14. Andrew Brod
    January 29, 2019 at 9:05 am #

    This is such a nice app I’ve used this App and it helps me.

  15. digitallightandshadows
    January 29, 2019 at 7:16 pm #

    Doesn’t let me connect. Keep getting an error. Called your support team, just waiting for update.

    • Ryan Ray
      January 29, 2019 at 11:05 pm #

      Hi there,

      Hopefully you’d meant you contact us here in support either via live chat or a ticket? 🙂

      If it was a ticket would you have the ticket number on hand, I could look into that for you ASAP.

  16. manish1950
    January 30, 2019 at 8:38 am #

    This app is really good and i really enjoy it.
    Thanks for such a great app. !!

  17. Sofy Daves
    January 31, 2019 at 2:08 pm #

    I will try WooCommerce mobile app for sure in my Android phone.
    Thanks for this post 🙂

  18. Bangla sms
    February 3, 2019 at 3:45 am #

    New woocommerce mobile apps is really awesome, very user friendly for end user.

  19. Crossbow
    February 3, 2019 at 3:51 am #

    Woocommerce is the best platform for ecommerce. After releasing apps, it is really very much user friendly for us.

  20. willow5kn
    February 4, 2019 at 2:35 am #

    E terminado migrando ni tienda a woocommerce y la app espectacular….. Gracias..

  21. Zahid Shekh
    February 6, 2019 at 2:40 pm #

    This is app is really awesome very interesting, and I enjoyed this App.

  22. marrysmith16
    February 8, 2019 at 1:28 pm #

    hie I like this article

  23. Sekh Maijul
    February 9, 2019 at 5:44 am #

    Hi Marina,

    Can we install the jetpack app on 5.1.1 OS Version??????

  24. Bablu Prodhan
    February 10, 2019 at 12:58 pm #

    Most effective information for the new e-commerce site builder. Nowadays the mobile device is the most essential parts of life so if we solve our problems with this it will be a great solution.

  25. guri
    February 10, 2019 at 8:08 pm #

    jetpack is generating error can i use jetpack with the plugin

    • Marina Pape
      February 11, 2019 at 5:21 pm #

      Hi Guri. Jetpack is required. Open a ticket via your WooCommerce.com dashboard if you need some help 🙂

  26. gauravtiwari
    February 11, 2019 at 2:59 pm #

    Something I wanted for a long long time. Thank you!

    • Marina Pape
      February 11, 2019 at 5:23 pm #

      Woo! Enjoy 🙂

  27. vina
    February 12, 2019 at 3:56 am #

    This is an awesome APP. Your post will be helpful for me. Thanks for sharing. Good work, Keep writing & waiting for next post!!!

  28. Rashel Ahmed
    February 12, 2019 at 9:32 am #

    Awesome article and really good Mobile apps, I really appreciate your article. Thanks

  29. Kavleen Kaur
    February 12, 2019 at 1:12 pm #

    I am glad to gain this remarkable information from you.

  30. JagoanWP
    February 13, 2019 at 6:19 am #

    Already using it and we love it.
    Would be great if we can also add/edit product from the Android app.

  31. nox
    February 13, 2019 at 12:59 pm #

    It’s available without Jetpack? I mean login without Jetpack.

    • Marina Pape
      February 14, 2019 at 10:38 am #

      Hello 🙂 No, the app requires Jetpack.

  32. Ryan Cameron
    February 13, 2019 at 7:25 pm #

    Awesome, so glad they have this now! Going to download it asap!

  33. Tntdrama activate
    February 13, 2019 at 11:30 pm #

    Thanks for the share, very informative.

  34. mike jhones
    February 14, 2019 at 9:00 am #

    Its very nice to read this.

  35. Tutuapp
    February 14, 2019 at 10:01 am #

    I use this app since few weeks and it is so good 🙂

    • Marina Pape
      February 14, 2019 at 10:38 am #

      Glad to hear it!

  36. rahul raj
    February 14, 2019 at 11:25 am #

    amazing app and very helpfull article, rally love it.

  37. Nox Download
    February 19, 2019 at 9:47 am #

    good article….now you can enjoy android environemnt on big screen of PC…try it by using Nox Emulator

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